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Kelly Ford

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
3,133 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,133 reviews

September 01, 2022

Awesome professional experience! Highly recommend! Smooth and quick transaction from the beginning to the end! More

by BEACHDOG1120
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lagges
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Sep 02, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

August 27, 2022

Great staff. No markup. Quick and easy. Good communication and we love our new bronco More

by JCBR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker
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Aug 27, 2022 -

Kelly Ford responded

JCBR, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

August 26, 2022

Excellent service, very kind, considerate and helpful salesman - Andre (was not pushy at all). Everyone we met and dealt with was very nice. Great experience. More

by btweetygirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
Other Employees : There was another gentleman we dealt with at the desk on the left before the snack area (I turned my extra key into him yesterday) that I can’t remember his name. Very pleasant man., Andre Mannain
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Aug 26, 2022 -

Kelly Ford responded

Thank you for your 5 Star Review. Andre is a valued team member here with Kelly Ford. I will share your thoughts with him. Please send him your referrals, family or friends. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

August 20, 2022

The dealership was great but my sale rep, Andre Mannain was exceptional. I’d recommend both Kelley Ford and Andre to anyone looking to purchase a vehicle…I’m a customer for life!!! More

by jhwpropertiesllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker, Andre Mannain
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Aug 20, 2022 -

Kelly Ford responded

Thanks for the great feedback! We're very happy that Andre was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

August 14, 2022

I picked up my new Mustang GT this week. The dealer could not have been any better. The car was perfect. The salesman, Andre, was as good as you could ask for. Finance dept was great, everyt More

by mfood34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, Andre Mannain
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Aug 15, 2022 -

Kelly Ford responded

Thank you so much for both the opportunity of working for you and the fantastic feedback. Andre and our great team of professionals will love to know the service they performed met and exceeded your standards. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

August 14, 2022

Excellent service and relaxing environment! Will be referring family and friends for future car buying More

by marina.sheck321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker
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Aug 15, 2022 -

Kelly Ford responded

Marina, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

August 13, 2022

Charles Mann is a liability to Kelly Ford. Charles Mann mock my intelligence by saying that the Finance Manager had entertained me on the pricing on my trade in. Ford F-150 2018 @ 39,000. More

by JOSEVROLIJK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
Other Employees : Justin Decker, John Alligood, Nicholas Lagges, Charles Mann
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Aug 13, 2022 -

Kelly Ford responded

Jose, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 386-547-5626, so that I can address your concerns. Sincerely yours, Eric Frechette, General Sales Manager Kelly Ford.

August 12, 2022

It was a wonderful experience I was nervous and the gentleman helping me calmed me down I LOVE MY NEW CAR More

by RUTHGASKINS430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, John Alligood, Nicholas Lagges
Report | Print
Aug 12, 2022 -

Kelly Ford responded

Ruth, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Ford. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 23, 2022

The Kelly team was great help and easy to deal with. Would highly recommend them. More

by jercdevil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
Other Employees : John Alligood
Report | Print
Jul 23, 2022 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 22, 2022

Natasha Christian was great to work with, pleasant, knowledgably excellent service. Willing to go above... More

by dmillerbuilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Christian
Report | Print
Jul 22, 2022 -

Kelly Ford responded

D Miller, Thank you for taking the time to give us a perfect rating. We appreciate your business and look forward to seeing you again. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

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