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Kelly Ford

Melbourne, FL

4.8
3,132 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,132 reviews

March 01, 2022

Cameron, in the service department, provided great assistance! Very courteous and navigate a work around on service for our recently purchased used car. Service center is clean and offers comfortable More

by Fawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Kelly Ford responded

Cameron, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Chris Saraceno Vice President and Partner Kelly Automotive Group (321) 960-6133

February 13, 2022

Mario was very helpful in our trade in for a new truck, he explained everything that we needed to know and made the process very easy and fast. Would recommend. More

by luis Benitez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Guerra
Feb 17, 2022 -

Kelly Ford responded

Luis, Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Saraceno Vice President and Partner Kelly Automotive Group (321) 960-6133

January 30, 2022

Our experience at Kelly Ford was a positive experience. I dreaded having to purchase a new vehicle but Phil Pettus made the experience low stress. We went in to look at a particular car that was not on t More

by KK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
Jan 31, 2022 -

Kelly Ford responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Ford! Chris Saraceno Vice President and Partner Kelly Automotive Group (321) 960-6133

December 23, 2021

Super friendly and everyone says hello. Quick service makes it so I do not have much downtime for routine services. Thank you! More

by PP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enjoyed speaking with Justin Decker, as I am interested in his insight in the auto industry., Cole Dasilva
Dec 24, 2021 -

Kelly Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Chris Saraceno Vice President and Partner Kelly Automotive Group

December 21, 2021

The Kelly Ford Service Department personnel are always knowledgeable, polite, and efficient. It is always a pleasure bringing my vehicle in for service. My service advisor, Wilson, is particularly helpfu More

by Abgoldn09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Vazquez
Dec 23, 2021 -

Kelly Ford responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Wilson does for Kelly Ford and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

December 09, 2021

For service, Dave Hendricks is the person to talk to. The only time I’ve ever had great service from a service department. More

by Nick W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Kelly Ford responded

Nick, Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Ford in the future. Chris Saraceno Vice President and Partner Kelly Automotive Group

December 07, 2021

My service advisor Wilson is the best, vehicle ready when promised and repair was complete thanks you Wilson for keeping me up to date. More

by powen4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Vazquez
Dec 09, 2021 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Saraceno Vice President and Partner Kelly Automotive Group

December 07, 2021

Phil Pettus in sales and Mike Karpwich in finance are made to help ease the anxiety of buying a car. They get A++.I had a miserable experience at Mike Erdman Nissan and got taken big time. Phil and Mike More

by tia1210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
Dec 09, 2021 -

Kelly Ford responded

Tia, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Chris Saraceno Vice President and Partner Kelly Automotive Group

December 07, 2021

Valerie Donaldson in sales and Mike Karpowich in finance made purchasing my F150 an enjoyable experience. Both go above and beyond what I expected. Valerie aided immensely by going thru all the possible b More

by Poppa Daddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Kelly Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Ford). Please feel free to contact us if you have any questions on your vehicle. Chris Saraceno Vice President and Partner Kelly Automotive Group

December 05, 2021

My experience with Kelly Ford was exceptional! I upgraded my vehicle and record time and it couldn’t have gone more smoothly! Andre was my salesperson and he was straightforward, knowledgeable, funny, and wi More

by m_muscarella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper, Andre Mannain
Dec 08, 2021 -

Kelly Ford responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. The Kelly Ford Team

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