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Kelly Ford

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
3,219 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,219 reviews

October 03, 2025

Just a wonderful experience all the way around. .made me feel so relaxed as they took care of every step of the way More

by harristammy520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

October 03, 2025

Kelly Ford is an exceptional dealership, from the sales person to the finance person. I've bought three vehicles in less than a year. Not what I wanted to do, but had to because the first dealership screwe More

by jodi9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gupper Tommasello
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Oct 03, 2025 -

Kelly Ford responded

Jodi, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

October 02, 2025

They were great to work with and very professional. This is why I am a repeat cutomer. More

by Karen.radcliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
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Oct 02, 2025 -

Kelly Ford responded

Karen, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

October 02, 2025

Bob the Salesman was a new guy and very nice and patient. All was great so far More

by turtledove23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Salesman new guy
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Oct 02, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

October 02, 2025

Jack Smoak was our sales rep and was wonderful. He took care of us from state to finish. Great job!! More

by izzinmac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

September 25, 2025

Valerie found the perfect truck for me, couldn’t believe how easy the buying process was. I highly recommend Kelly Ford and Valerie. More

by reelnative
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

September 23, 2025

I e been dealing with them for awhile now and have had a great experience. Tracy in service. And Shane my sales person!! Keep me coming back!! More

by Ruthanncain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Mercier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy in service
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Sep 24, 2025 -

Kelly Ford responded

Ruth Ann, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

September 20, 2025

Bit rude to my family. But very efficient and helpful. Bryce was amazing and patient! More

by jamiekitson85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Rothe
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Sep 20, 2025 -

Kelly Ford responded

Jamie, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

September 17, 2025

Jeremy Collins Reached out and that’s the only person who did. I appreciate Jeremy’s contact but doesn’t change the fact you guys have left me out to dry on this thing. I’m going to contact ford and voice th More

by Daniel Hale
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ryan Kurtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Head
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Kelly Ford responded

Daniel, I appreciate you taking my call today. I am sorry that it took so long for us to get ahold of each other. While I understand your frustrations we did go above and beyond to satisfy your needs prior to purchasing the vehicle. This included discounting the vehicle, paying for a transmission flush of said vehicle per your request, and covering shipping costs. You were also sent multiple pictures, videos of the vehicle, and inspection reports prior to delivery. This does not mean your frustrations are not valid, however, it does show that in no way did we attempt to hide or cause you to believe the vehicle was something it was not. When buying an 8 year old vehicle even with the lower miles it had, there is going to be expected wear and tear that comes with it. However, due to our live market pricing and as you stated our exceptional sales team you found this vehicle over all others between our dealership and North Carolina. All things considered customer satisfaction is something we pride ourselves on here and I believe I have provided you with multiple options to restore your faith in our dealership. One of which is to give you a warranty on that vehicle at no additional cost to you. The other would be to give you the retail price you paid for your vehicle to go towards the purchase of a newer vehicle that you may be happier with. I look forward to hearing back from you and coming to a resolution. Hunter Head Kelly Ford General Sales Manager (713) 376-6777

September 16, 2025

Purchased a 2025 Ford Maverick from Kelly Ford and from Financing to driving it away it was so smooth. I highly recommend them More

by Racybracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

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