Lee Mercier
Lee Mercier at Kelly Ford
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Lee Mercier

Quick Lane Manager

Kelly Ford

776 Magnolia Ave.
Melbourne, FL 32935

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4.8
7 Reviews
4.8

7 Reviews

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7 Reviews of Lee Mercier

April 11, 2024

Dealership Rating
Employee Rating

Although it always seems that when I go in for an oil change and tire rotation I end up with much more. Between Ford reccomemded services the Kelly Service Advisor explains in layman terms the necessity More

by joescarpa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Kelly Ford responded

Joe, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

February 15, 2024

Dealership Rating
Employee Rating

Professional, courteous and exceptional service and employees. The shuttle service was extremely helpful and polite. Best Ford service I've ever experienced. More

by shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 04, 2024

Dealership Rating
Employee Rating

Buying process is stress free and reasonable. Salesman and Sales Manager were very easy to work with and very customer focus. Transaction was completed in a very reasonable time with mutual agree More

by Jdelvalle8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandra Van Hook

Feb 04, 2024

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

December 20, 2023

Dealership Rating
Employee Rating

Awesome work, pleasant staff, quick turnaround. My 2nd visit and will definitely be going back!!! More

by Jamey9158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2023

Kelly Ford responded

Jamey, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

June 15, 2022

Dealership Rating
Employee Rating

I have no words to describe the great attention that Reggie, Clayton, the person that sets next to clayton ( salt and pepper hair combined back, I think Chuck ) and Omar has always treated my family and More

by SANDY36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Kelly Ford responded

Sandy, We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (321) 960-6133. Chris Saraceno Vice President and Partner Kelly Automotive Group

January 23, 2019

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Employee Rating

Awesome! Kelly ford really cates about their customers and follow thru with you. Rob Saslow went above and beyond. I was very impressed with the kelly ford fam More

by Retac711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tabby Collins, Derek Ertz-Berger, Sean Krisanda, Frank Perez, Lindsay Ritenour, Rob Saslow, Cheryl Shaton, Jim Wilson

Jan 24, 2019

Kelly Ford responded

Kelly Ford, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Rob went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The Kelly Ford Team

January 22, 2019

Dealership Rating
Employee Rating

Great complimentary service ! Was there for airbag recall fix. Lee helpful, called me when they were done. I asked if I could get an estimate on a minor part on the front bumper at More

by Red Mustang recall / bumper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Biansco

Jan 22, 2019

Kelly Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Kelly Ford's Service Department. Best, The Kelly Ford Team

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