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Kelly Ford

Melbourne, FL

4.8
3,130 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,130 reviews

April 02, 2021

Milton was very professional and very friendly! He recognized that I was anxious to get my car back sooner than originally expected, and went the extra mile to make sure it was completed before we had More

by frogdrain12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Borens II
Apr 07, 2021 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Saraceno Vice President and Partner Kelly Automotive Group

March 31, 2021

The entire experience was just great! DJ is a fantastic person, his friendly demeanor was most welcome. He explained everything so well and answered all my questions very straightforward and accurate. T More

by iam1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Weston
Apr 05, 2021 -

Kelly Ford responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with DJ and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! The Kelly Ford Team

March 26, 2021

Wilson is a friendly professional service advisor that go out of his way to help, he is an asset to Kelly Ford. Thank you for a great experience, More

by powen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Vazquez
Mar 29, 2021 -

Kelly Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Chris Saraceno Vice President and Partner Kelly Automotive Group

March 20, 2021

Andre the salesmen was very friendly and knowledgeable about the whole process. He took time to make sure I understood everything that was going to take place throughout the process. More

by kevintes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain
Mar 24, 2021 -

Kelly Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Kelly Ford Team

March 17, 2021

The sales people, especially Paul and Phil, were very attentive and worked well with us! The car I wanted was in Orlando and they had it on the lot the next day and ready for me to drive home within hour More

by Radar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus, Nicholas Lagges
Mar 19, 2021 -

Kelly Ford responded

Thank you for taking the time and effort to write Your 5 Star Review. We greatly appreciate the fact that you and your family stopped in to visit us at Kelly Ford to shop and purchase your new vehicle. Chris Saraceno Vice President and Partner Kelly Automotive Group

March 13, 2021

Omar de Jesus was extremely polite, knowledgeable and helpful throughout the whole car buying process. Omar responded quickly to all inquiries and even stayed close to two hours after closing hours to he More

by Jorge.newman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Mannain, Omar De Jesús, Nicholas Lagges
Mar 15, 2021 -

Kelly Ford responded

Jorge, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Ford. Please feel free to contact us if you have any questions on your vehicle. Chris Saraceno Vice President and Partner Kelly Automotive Group

March 09, 2021

FRAUDSTERRefused to honor his wordSTOLE MY PROPERTY FRAUDSTER Refused to honor his word STOLE MY PROPERTY and want me to jump through hoops to get it. WE SPOKE you KNOW we agreed that I WOULD G More

by eluldan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MIKE COOPER, Casey Tucker, Patrick Pinchera
March 08, 2021

Friendly, listen well, explain well, easy to schedule and change schedule, comfortable waiting area. I'm happy I purchased from Kelly even though they're out of town for me. More

by Cherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner, DJ Weston
Mar 11, 2021 -

Kelly Ford responded

Thank you for the wonderful review and for traveling to Kelly Ford from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. The Kelly Ford Team

March 07, 2021

There are always willing to help and they always are kind and courteous. I have purchased a lot of vehicles there and I will continue to do so because they are amazing to work with. More

by chrissy4uf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, John Alligood
Mar 10, 2021 -

Kelly Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Kelly Ford Team

March 04, 2021

I was so impressed with the hassle free purchase of my vehicle. Phil and Paul were amazing. I was extremely impressed with Mike with how quick and easy the financing was. I will see you guys again in 3 ye More

by michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
Mar 05, 2021 -

Kelly Ford responded

Michelle, Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Ford! The Kelly Ford Team

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