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Kelly Ford

Melbourne, FL

4.8
3,143 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,143 reviews

April 16, 2021

David did an great job in taking the time to look over my vehicle and offering advice on what my Fort F150 needed. My truck isn't driven much these days and it had been sitting for awhile and needed some TL More

by Rich M
Recommend Dealer
Yes
Employees Worked With
David Skinner
Apr 19, 2021 -

Kelly Ford responded

Rich, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything David does for Kelly Ford and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

April 15, 2021

I placed an order for a custom F-250 with Paul back on 3/5/21, and contact him this time to request the VIN and Order Code. Paul responded quickly with exactly what I need so that I can now track the pro More

by rvaupel
Recommend Dealer
Yes
Employees Worked With
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Kelly Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Chris Saraceno Vice President and Partner Kelly Automotive Group

April 11, 2021

I was experiencing Ignition and door lock problems, on my 2013 Ford Explorer. My Service Advisor, Me Wilson Vazquez at Kelly Ford, Melbourne, FL. Took charger immediately. He had my Explorer diagnosed and im More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Weston, Wilson Vazquez
Apr 12, 2021 -

Kelly Ford responded

Ray,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

April 02, 2021

Milton was very professional and very friendly! He recognized that I was anxious to get my car back sooner than originally expected, and went the extra mile to make sure it was completed before we had More

by frogdrain12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Borens II
Apr 07, 2021 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Chris Saraceno Vice President and Partner Kelly Automotive Group

March 31, 2021

The entire experience was just great! DJ is a fantastic person, his friendly demeanor was most welcome. He explained everything so well and answered all my questions very straightforward and accurate. T More

by iam1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Weston
Apr 05, 2021 -

Kelly Ford responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with DJ and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! The Kelly Ford Team

March 26, 2021

Wilson is a friendly professional service advisor that go out of his way to help, he is an asset to Kelly Ford. Thank you for a great experience, More

by powen4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Vazquez
Mar 29, 2021 -

Kelly Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Chris Saraceno Vice President and Partner Kelly Automotive Group

March 20, 2021

Andre the salesmen was very friendly and knowledgeable about the whole process. He took time to make sure I understood everything that was going to take place throughout the process. More

by kevintes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain
Mar 24, 2021 -

Kelly Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Kelly Ford Team

March 17, 2021

The sales people, especially Paul and Phil, were very attentive and worked well with us! The car I wanted was in Orlando and they had it on the lot the next day and ready for me to drive home within hour More

by Radar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus, Nicholas Lagges
Mar 19, 2021 -

Kelly Ford responded

Thank you for taking the time and effort to write Your 5 Star Review. We greatly appreciate the fact that you and your family stopped in to visit us at Kelly Ford to shop and purchase your new vehicle. Chris Saraceno Vice President and Partner Kelly Automotive Group

March 13, 2021

Omar de Jesus was extremely polite, knowledgeable and helpful throughout the whole car buying process. Omar responded quickly to all inquiries and even stayed close to two hours after closing hours to he More

by Jorge.newman14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Mannain, Omar De Jesús, Nicholas Lagges
Mar 15, 2021 -

Kelly Ford responded

Jorge, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Ford. Please feel free to contact us if you have any questions on your vehicle. Chris Saraceno Vice President and Partner Kelly Automotive Group

March 09, 2021

FRAUDSTERRefused to honor his wordSTOLE MY PROPERTY FRAUDSTER Refused to honor his word STOLE MY PROPERTY and want me to jump through hoops to get it. WE SPOKE you KNOW we agreed that I WOULD G More

by eluldan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MIKE COOPER, Casey Tucker, Patrick Pinchera
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