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Kelly Ford

Melbourne, FL

4.8
3,143 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,143 reviews

March 08, 2021

Friendly, listen well, explain well, easy to schedule and change schedule, comfortable waiting area. I'm happy I purchased from Kelly even though they're out of town for me. More

by Cherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner, DJ Weston
Mar 11, 2021 -

Kelly Ford responded

Thank you for the wonderful review and for traveling to Kelly Ford from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. The Kelly Ford Team

March 07, 2021

There are always willing to help and they always are kind and courteous. I have purchased a lot of vehicles there and I will continue to do so because they are amazing to work with. More

by chrissy4uf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, John Alligood
Mar 10, 2021 -

Kelly Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. The Kelly Ford Team

March 04, 2021

I was so impressed with the hassle free purchase of my vehicle. Phil and Paul were amazing. I was extremely impressed with Mike with how quick and easy the financing was. I will see you guys again in 3 ye More

by michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
Mar 05, 2021 -

Kelly Ford responded

Michelle, Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Kelly Ford! The Kelly Ford Team

March 02, 2021

Phil was amazing! Communication was very good! All staff members were very friendly & the dealings were transparent. I made a couple reasonable requests when purchasing the vehicle and they were met with o More

by CARF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
Mar 05, 2021 -

Kelly Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Ford. Please feel free to contact us if you have any questions on your vehicle. The Kelly Ford Team

February 26, 2021

My deal could have been better....i love the vehicle we purchased and the one we traded was a gem with 7000 mile. We will continue to be a customer at Kelly Ford but would request Valerie, Sandy and Chuck More

by barb4972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Kelly Ford responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Kelly Ford Team - 321-254-4283 EXT 1300

Mar 03, 2021 -

barb4972 responded

The pricing issue is being resolved. I love our vehicle.

February 13, 2021

The entire Staff was very friendly and attentive, they were able to answer all questions and assist us in anyway. Phil Pettus was Excellent, he really assisted us and kept us well informed from the day w More

by bobchaney4006
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cheryl , Phil Pettus, Nicholas Lagges
Feb 18, 2021 -

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Kelly Ford Team

February 13, 2021

Outstanding service, Derek went out of his way to make sure that my car was taken care of. I will definitely continue to bring my car back to Kelly Ford for all future services. More

by israelsoto99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Feb 18, 2021 -

Kelly Ford responded

We are so glad we could take care of all of your needs at Kelly Ford. Thank you for giving this feedback; we will be sure to share it with the team! The Kelly Ford Team

February 10, 2021

Excellent, honest service department. Took only an hour to replace failed window motor-scissors assembly where Yoeman's Palm Bay Ford took days and failed to fix it! More

by jrjeffery1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perez
Feb 11, 2021 -

Kelly Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Chris Saraceno Vice President and Partner Kelly Automotive Group

February 05, 2021

Thank you for upholding American values. You listened, you responded, you were fun, you were light-hearted, you were professional, you were down-to-earth. We are whole and complete with our experience and More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Pinchera
Feb 09, 2021 -

Kelly Ford responded

BC, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Ford. Please feel free to contact us if you have any questions on your vehicle. Chris Saraceno Vice President and Partner Kelly Automotive Group

January 28, 2021

I have bought many cars over the years but this was one of the best car buying experiences I have ever had. Our salesman Andre Mannain is the best! Extremely personable, knowledgeable and just an all aro More

by Drluv531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lagges, Andre Mannain
Feb 01, 2021 -

Kelly Ford responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Ford in the future. Chris Saraceno Vice President and Partner Kelly Automotive Group

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