
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Derrick is my service advisor is always very respectful, helpful and attentive to what services I need to have performed my vehicle. Derrick is very customer service originated which is a pleasant experien helpful and attentive to what services I need to have performed my vehicle. Derrick is very customer service originated which is a pleasant experience when dealing with a dealership. More
Very friendly atmosphere. Valerie went out of her way to make sure our needs were met. We are very pleased with our purchase. Highly recommend! make sure our needs were met. We are very pleased with our purchase. Highly recommend! More
Our sales rep (Henry Sinsabaugh) was excellent. He took the time to understand what we were looking for, gave us options to consider and worked with us concerning our trade in. The process was smooth and n the time to understand what we were looking for, gave us options to consider and worked with us concerning our trade in. The process was smooth and not overbearing. He made us feel comfortable. More
Frank was very attentive and really helpful. I was very confident Kelly Ford would solve my issues and take good care of me. Never thought a car dealership could make me feel this way confident Kelly Ford would solve my issues and take good care of me. Never thought a car dealership could make me feel this way More
I usually had a rule to never take my vehicle to a dealer for non warranty work. Kelly Ford changed that. Especially when they employ service advisors like Derek. I won’t take my truck to anybody else. Derek for non warranty work. Kelly Ford changed that. Especially when they employ service advisors like Derek. I won’t take my truck to anybody else. Derek is an amazing advisor who truly truly cares about his customer’s experience. My buying experience was the same with Phil back in Nov 2018. I’d recommend Kelly Ford to anybody! More
My salesperson Phil was very pleasant and patient while I decided what vehicle I wanted. as soon as the one i waited for arrived at the dealership he contacted me and was very helpful. I like that Kelly ford decided what vehicle I wanted. as soon as the one i waited for arrived at the dealership he contacted me and was very helpful. I like that Kelly fords is a family run business with roots in our community. More
Wilson was very personable and conscientious. He took care of listing all the problems with my Ford Fusion and was able to order the part and get my car back to me earlier than promised. Great service! care of listing all the problems with my Ford Fusion and was able to order the part and get my car back to me earlier than promised. Great service! More
Great place with nice people (I wish more of them were wearing mask). They were not pushy or aggressive. Thank you Henry for your communication and honesty. wearing mask). They were not pushy or aggressive. Thank you Henry for your communication and honesty. More
My service advisor Wilson Vazquez went above and beyond to make it the best service experience - he asked the right questions, took care of my car, guided me to the waiting room and even reset the service to make it the best service experience - he asked the right questions, took care of my car, guided me to the waiting room and even reset the service reminder (which the service team forgot after changing the oil). More
From the moment we were greeted by Mr. Tony Ayala, the professionalism, expertise, and friendliness won me and wife over. In fact, every person we dealt with had the same attributes. Even if we hadn't pur professionalism, expertise, and friendliness won me and wife over. In fact, every person we dealt with had the same attributes. Even if we hadn't purchased a vehicle from your dealership we would definitely recommend it. More