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Kelly Ford

Melbourne, FL

4.8
3,129 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,129 reviews

August 28, 2020

We were quite pleased with the sales department at Kelly Ford, and especially pleased with Derek Ertz-Berger's (service advisor) personal help! We would certainly recommend them to others. More

by Donkay66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Sep 02, 2020 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Kelly Ford Team

August 27, 2020

Wife and I went to Kelly Ford to look at trucks. We found a Ranger which we liked. Justin our salesman made everything very easy. We told him what our situation was and he delivered. There was no going back More

by Maxroni28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker
Sep 01, 2020 -

Kelly Ford responded

We really appreciate your feedback,. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

August 24, 2020

Omar was helpful in many ways and even taught me how to drive a manual transmission. Will be recommending this location to friends and family. More

by eddieleewoods
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús
Aug 27, 2020 -

Kelly Ford responded

We really appreciate your feedback, Eddie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

August 23, 2020

It is always a pleasure working with Derek for service/maintenance on our F150. He is very pleasant, knowledgeable and customer care oriented. Great job Derek! More

by Darrell & Carolyn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Aug 26, 2020 -

Kelly Ford responded

Hi Darrell and Carolyn, and thank you for this great review! We're happy to hear that Derek took care of you! He is a great asset and we appreciate all that he does. The Kelly Ford Team

August 21, 2020

This is a really professional service rep, knowledgeable of the job and willing and able to help meet my vehicle needs. Thank you for all your help. More

by karleenruss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Weston
Aug 26, 2020 -

Kelly Ford responded

Hi and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Kelly Ford. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! The Kelly Ford Team

August 18, 2020

We were very pleased with the sales department of Kelly Ford. They were very personable and had a good knowledge of what we were looking to purchase and we were given a reasonable price. Pleasure to work More

by rafanellodonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, Justin Decker
Aug 21, 2020 -

Kelly Ford responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. The Kelly Ford Team

August 17, 2020

Frank is a great advisor. He is very knowledgeable and practical. He is always exceeding expectations. My vehicle is ready sooner than promised. Thank you! More

by Ridi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perez
Aug 20, 2020 -

Kelly Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Kelly Ford Team

August 16, 2020

GREAT DEAL AND CUSTOMER SERVICE BOUGHT A USED 2012 FORD ESCAPE BUT HAD A CONCERN OF A RECALL IF IT HAD BEEN TAKEN CARE OF OR NOT, HENRY TOOK THE TIME AND GOT IT FOUND, IT HAD BEEN FI More

by LADYCOLE65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMEE PECK , Casey Tucker, Henry Sinsabaugh
Aug 19, 2020 -

Kelly Ford responded

To say thank you is not enough! We are thrilled to read your kind words about our employees overall experience with us. Please stop by Kelly Ford again! Have a great day. The Kelly Ford Team

August 10, 2020

Great service, answered all questions. Would recommend to anyone trying to buy a new or used car. Will be back here for my next purchase. More

by Trevor_sharpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alligood
Aug 13, 2020 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Kelly Ford Team

August 09, 2020

Ask for Valerie! Buying a vehicle can be SO stressful... unless you are with Valerie Donaldson at Kelly Ford. She listens to your needs and budget before making sugges More

by new car lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Kelly Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. The Kelly Ford Team

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