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Kelly Ford

Melbourne, FL

4.8
3,142 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,142 reviews

March 08, 2019

Awesome experience buying a truck Exceptional customer experience! Everyone was very helpful and friendly. Phil was informative and knowledgeable about the product. Amee. Johnnie and More

by F-150 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amee Peck, Phil Pettus, Charlie Algieri-McCarthy, Johnnie Walsh, Zeth James, Lindsay Ritenour, Morgan Bryan
Mar 12, 2019 -

Kelly Ford responded

Thank you for taking the time to share your feedback regarding your experience at Kelly Ford and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, The Kelly Ford Team

March 07, 2019

Best auto repair experience ever! One morning on the way out all my maintenance lights started showing up on the dash. A quick call to Kelly Ford for help and we were in getting it al More

by AliceD324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Krisanda
Mar 07, 2019 -

Kelly Ford responded

Alice, it’s great to know that Sean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, The Kelly Ford Team

March 07, 2019

Great Customer Service Brent was very accommodating. We test drove several different vehicles and decided on the F150 XLT. I love the ruby red color! He took good care of ou More

by rachel*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Slater
Mar 07, 2019 -

Kelly Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Kelly Ford Team

March 05, 2019

Very Impressed! Had a great inventory of vehicles. Salesperson was very informative and Finance Department handled our transaction quickly. We bought a vehicle that More

by MDKlebsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew, Justin Decker
Mar 06, 2019 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Kelly Ford Team

March 04, 2019

Great Experience Xavier Lott and crew were outstanding. We will be back for all our future purchases. Thank you for the great experience. We will recommend this dealer More

by nathaneagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Zeth James, Xavier Lott
Mar 05, 2019 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Kelly Ford Team

March 03, 2019

GREAT !!!!!!!!!!!!!!!!! Sean Krisanda is a GREAT asset to Kelly Ford . He is excellent . His explains everything in detail and helps in every way he can . Go to Kelly Ford More

by Melbourne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Krisanda
Mar 04, 2019 -

Kelly Ford responded

Thank you for your great review! We're glad to have Sean on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Kelly Ford Team

March 02, 2019

"Awesome Dealership & Great Customer Service!" Customer service from all of the employee's was great. This is our third time going to Kelly Ford and the service is always excellent! Our sales con More

by Robm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Hutchins, Jim Wilson
Mar 04, 2019 -

Kelly Ford responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Kelly Ford. We can’t wait to see you for your next servicing appointment! Best, The Kelly Ford Team

March 02, 2019

Quick Tire Change Came in to get my tires replaced and Sean was quick to assist. Had the tires replaced in no time and for a reasonable price. Thanks Sean! More

by Katiebos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Krisanda
Mar 04, 2019 -

Kelly Ford responded

Thanks for the great feedback! We're very happy that Sean was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Kelly Ford Team

February 28, 2019

Great overall experience Kelly ford is the best! I've been getting service here for years and finally bought a truck here. Everyone stayed late to work with me and they were a More

by Johng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, Morgan Bryan
Mar 04, 2019 -

Kelly Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, The Kelly Ford Team

February 28, 2019

Great Dealership with which to deal!! My wife and I were looking for a used Ford Explorer. When we first went to Kelly Ford, we met Andre. Andre is not just a "salesmen", but truly one w More

by BigD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, service, Reid Hutchins, Zeth James, Andre Mannain
Mar 04, 2019 -

Kelly Ford responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Andre, Sandra, Zeth, Charlie, Alissa, Angel, and Amee were able to meet your needs. At Kelly Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, The Kelly Ford Team

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