Kelly Ford

Excellent buying experience Having previously setup an appointment to test drive a new 2018 Ford F150, we were promptly greeted by our salesman Bob Doyle. While on our test drive Having previously setup an appointment to test drive a new 2018 Ford F150, we were promptly greeted by our salesman Bob Doyle. While on our test drive Bob answered all our questions and pointed out all the features and options in the vehicle. Upon returning from the test drive, we were given the financial information and with the help of Bob and management we were able to come to an agreement that worked for both parties. We felt that the entire staff made this a very pleasant buying experience. More

Mercury Mariner "Front End Repairs" Tabby Collins was awesome! She was enthusiastic, knowledgeable and most of all CARED about her customers. Tabby hustled and even came in on her time Tabby Collins was awesome! She was enthusiastic, knowledgeable and most of all CARED about her customers. Tabby hustled and even came in on her time off to help resolve a mechanical issue. Her high standards represents Kelly Ford well. More

Radio replacement and service work Derek Ertz-Berger was totally helpful, professional and personable. It was a pleasure working with him! After my experiences with another dealership I Derek Ertz-Berger was totally helpful, professional and personable. It was a pleasure working with him! After my experiences with another dealership I definitely will be going to Kelly Ford for my service needs from now on! More

Service and recall work Tabby was very helpful and got all the work completed at this service visit within the timeframe that was advised and was a pleasure to deal with. Tabby was very helpful and got all the work completed at this service visit within the timeframe that was advised and was a pleasure to deal with. More

F150 in service dept Very helpful. Only had it 2 1/2 weeks. Needed new coolant jug and hose. Didn't charge deductable since had it less than 30 days. Very helpful. Only had it 2 1/2 weeks. Needed new coolant jug and hose. Didn't charge deductable since had it less than 30 days. More

Customer Service that works WITH you ! Reggie was not pushy at all, he asked what we wanted and showed us several models and explained every detail about the vehicle to us. He made us feel Reggie was not pushy at all, he asked what we wanted and showed us several models and explained every detail about the vehicle to us. He made us feel like family...he seemed only interested in making us happy...not just making a sale! He followed up a couple of days later with a phone call to see if we still liked our decision and had any questions.That's what I call great customer service. More

Fast Friendly and Professional. Bob Doyle is the BEST! He did it ALL and went out of his way and then some. Bob was knowledgeable and Professional. His follow-up was greatly apprecia Bob Doyle is the BEST! He did it ALL and went out of his way and then some. Bob was knowledgeable and Professional. His follow-up was greatly appreciated. THANKS BOB DOYLE!!! More

We love our new F-150! I'll admit, I was skeptical at first, like I am at all car dealerships....I'm never quite sure if they are honest and if you are getting a good deal. I'll admit, I was skeptical at first, like I am at all car dealerships....I'm never quite sure if they are honest and if you are getting a good deal. However, I met Bob Doyle and he was very patient and took his time showing me what seemed like a million trucks to pick from. I'm sure I wasn't the easiest to deal with at times because I couldn't make up my mind, but Bob always remained calm and pleasant and continued to give me additional options to help me find the perfect truck for our family. This is actually the second car we've purchased from Kelly Ford and we would definitely go there again. Bob was great and I would highly recommend him as well!! More

Good communication and service! It was easy to get an appointment, a ride home while my car was serviced, and a prompt call when it was complete. Tabby was knowledgeable and communi It was easy to get an appointment, a ride home while my car was serviced, and a prompt call when it was complete. Tabby was knowledgeable and communicated well. She was patient while we decided how much work we wanted done and I didn't feel pushed into unnecessary services. The service team was efficient and returned my car quickly. My only regret is that I forgot to ask for my military discount! More

Brent Slater best floor salesmen Went in to trade in my car and Mr. Slater approached my wife and I with a great smile. Mr. Slater was really professional and very knowledgeable in hi Went in to trade in my car and Mr. Slater approached my wife and I with a great smile. Mr. Slater was really professional and very knowledgeable in his job. Ended up getting a car that exceeded my expectoration. The car my wife and I ended up leaving with is a Ford Edge 2017 Titanium this car drove amazingly. We showed up pretty late that day and we all ended up leaving around 9:30pm. It being that late they treated us with the out most respect. Thank you again for everything you all did for us but thank you Brent Slater for everything. I would More