Kelly Honda

The worst experience I have ever had buying a vehicle The service manager and his minions should be replaced with people that don’t abuse a paying customer with their attitude and behavior I just got a n The service manager and his minions should be replaced with people that don’t abuse a paying customer with their attitude and behavior I just got a new vehicle from them and was treated poorly Go somewhere else for your Honda before it’s too late More

Salvatore was my salesperson and he was an absolute pleasure to work with. Knowledgeable and empathetic. He made the process smooth. I highly recommend him. 5 stars pleasure to work with. Knowledgeable and empathetic. He made the process smooth. I highly recommend him. 5 stars More

Amazing hospitality and great knowledge of cars , he made the process very transparent and easy . Definitely would recommend him to anyone! the process very transparent and easy . Definitely would recommend him to anyone! More

I truly had such a wonderful experience working with him. From the very beginning, he took the time to genuinely listen to what I wanted and understand my needs. He gave me different options without ever mak From the very beginning, he took the time to genuinely listen to what I wanted and understand my needs. He gave me different options without ever making me feel pressured or like he was simply trying to make a commission. I initially decided to hold off on a purchase, when I returned a few months later he was just as pleasant and welcoming as the first time. What stood out to me most was that his priority was making sure I had an experience that was right for me. I felt heard, respected, and taken care of throughout the entire process. That level of genuine customer care is something you don’t come across every day. I’m incredibly grateful for the experience and would absolutely recommend him to my family, friends, and colleagues. He truly went above and beyond! More

Kelly Honda is a great place to buy a car. We just purchased the vehicle there and l would always go back. The salesman John Mikhael was wonderful. Great job. Keep up the great work. We just purchased the vehicle there and l would always go back. The salesman John Mikhael was wonderful. Great job. Keep up the great work. More

Drove 90 min to see a vehicle advertised and then suddenly not available but still listed on website. Bait and switch at its finest. Was then offered another vehicle. I would never give them a dime suddenly not available but still listed on website. Bait and switch at its finest. Was then offered another vehicle. I would never give them a dime! More

Great customer service! The staff made the process fast and easy. Would highly recommend buying from Kelly Honda. The staff made the process fast and easy. Would highly recommend buying from Kelly Honda. More

I rarely leave reviews, but this experience honestly left me heartbroken and disgusted with how little this dealership values people once they’ve made the sale. Less than 6 months ago, we purchased a used me heartbroken and disgusted with how little this dealership values people once they’ve made the sale. Less than 6 months ago, we purchased a used vehicle from this dealership for approximately $56,000. Since then, we have put fewer than 600 miles on it. The car is in pristine condition, yet we’ve already experienced multiple issues that made us deeply regret the purchase. Hoping the dealership would stand behind their customer and at least try to help make the situation right, I called to ask about having the car appraised to potentially sell back. I was specifically told I needed to come in person so they could properly evaluate it. So I packed up my five-month-old twins and drove over an hour to the dealership. Any parent of infants knows how difficult that alone can be — planning feedings, naps, diapers, loading and unloading babies — all while trying to trust that a business you just gave tens of thousands of dollars to would treat you with basic honesty and respect. Instead, they took my key, walked outside for literally two minutes, came back, and offered $41,000. A $15,000 loss in just a few months on a pristine vehicle with almost no miles added. No real evaluation. No compassion. No attempt to understand why we were unhappy. Just a number thrown at us with the excuse that “it’s the market.” It was insulting. It felt manipulative. And honestly, it felt cruel. What hurt the most wasn’t even the number — it was the complete lack of humanity behind it. Not once did anyone acknowledge the inconvenience of bringing two babies there. Not once did anyone try to make us feel valued as customers. Not once did anyone seem to care that we were unhappy with a vehicle we had JUST purchased from them. This dealership may know how to sell cars, but they clearly do not value honesty, customer service, integrity, or long-term relationships with the people who trust them. Once the paperwork is signed, you become just another transaction. Businesses reveal their character when customers have problems — not when they’re making a sale. Unfortunately, this experience showed me a dealership with no moral compass, no accountability, and no genuine care for the people walking through their doors. I would strongly encourage others to think carefully before trusting this dealership with your time, money, or family. More