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Kelly Honda

Lynn, MA

4.5
1,350 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,350 reviews

September 24, 2021

I just bought a Honda Pilot about month ago. I have to say the sale man and the service was very good. More

by JEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Kelly Honda responded

Congratulations on your Honda Pilot, Jen! We're happy to know that you had a great time working with Dan and that he took excellent care of you! If there is anything else we can do for you, please feel free to reach out!

Sep 28, 2021 -

JEN responded

Justin also was very nice to us. He sold us the Honda Pilot.

September 22, 2021

The employees were very helpful and my sales person was very knowledgeable no pressure no what he was doing very accommodating I would certainly recommend a Kelly Honda not only for me but for family and f More

by Paul S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Tabares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Vasquez
Sep 23, 2021 -

Kelly Honda responded

This really means a lot to us, Paul! We're pleased to know that Juan and Leslie were so friendly and accommodating and that they made sure you had a great experience. We really appreciate your recommendation, Paul! Thank you!

September 18, 2021

Horrible service and customer sevice. My car needed for be repair for 2.5 months and no one has followed up. I am disappointed. More

by Deandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Gerbino, Krystal Gaudreau, Adam Ragab
September 17, 2021

The service guys was very nice and he explained what I needed to know for my future service More

by Bkong1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Kelly Honda responded

On behalf of Jeff, thank you! We're happy to know that you had a great experience and that Jeff and the service team made sure you were well taken care of! We really appreciate you taking the time to share this with us!

September 17, 2021

Best place ever the customer service here is awesome definitely coming back to this place . More

by Justin.flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Batista
Sep 23, 2021 -

Kelly Honda responded

Wow thank you, Justin! It is great that you received excellent customer service and Robert and the rest of the team were so helpful! If there is anything else we can do for you, please let us know!

September 13, 2021

Worst service ever. Even with appoiment was there for 3hours just for a oil Change. They spilled oil All over the Car engine. More

by Hidalgo-delvin01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rumson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Portillo
September 10, 2021

I had the worse experience with Luis. He sold me the car and that’s it. I never got my registration and other documents. I had to call his manager to get my registration that he sent through email in second More

by Dalila
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Alicea
Sep 13, 2021 -

Kelly Honda responded

Hi Dalia, we are sorry to learn about this. We would be more than happy to look into this further for you - please feel free to reach out to us directly at 781-595-5252 so we can assist you. Thank you!

September 09, 2021

Amazing service, thank youWas in quickly and service was Amazing service, thank you Was in quickly and service was done quickly. Very respectful and hardworking team Has always been a pleasure to work wit More

by Larimartejada13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Batista, Krystal Gaudreau
Sep 13, 2021 -

Kelly Honda responded

That is great to hear! We're glad that you had such a great service experience and everything ran so smoothly! We really appreciate you taking the time to share this with us!

September 04, 2021

Alfredo was very professional and made the lease experience super easy. Overall an exceptional customer service experience. I can't recommend Kelly Honda highly enough! More

by rmarcus18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Kelly Honda responded

On behalf of Alfredo, thank you! We're happy to know that you had such a great experience and that Alfredo made sure you were well taken care of! If you have any questions regarding your lease, please feel free to let us know!

September 01, 2021

Samantha Montanez was knowledgeable, very professional, and eager to meet and understand our needs. I would highly recommend her for future car buying prospects. The dealership was also flexible in mee More

by Phillip
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Riccio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Montanez
Sep 01, 2021 -

Kelly Honda responded

That really means a lot to us, Phillip! It's great that you had the opportunity to work with Samantha and that she took excellent care of you! We're glad that she made sure everything ran smoothly and that all your questions were answered. We appreciate your recommendation, Phillip! We will be sure to pass this along to Samantha!

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