Kelly Honda

Great buying experience Turned in a lease and purchased a new pilot, worked with Ryn for the 2nd time. Pretty easy negotiations between Ryn and the managers, we were able to Turned in a lease and purchased a new pilot, worked with Ryn for the 2nd time. Pretty easy negotiations between Ryn and the managers, we were able to come to a deal and everyone was happy. Also worked with Mike the service manager to make a minor adjustment and he was great too! He valued my request and graciously obliged and went above and beyond. Thank you for an enjoyable transaction. More

RYNN BENSON Amazing salesman! Both my mother and myself have purchased vehicles from Rynn, VERY personable. Helped me with everything I needed and made sure I was Amazing salesman! Both my mother and myself have purchased vehicles from Rynn, VERY personable. Helped me with everything I needed and made sure I was 100% happy, not your typical salesman! Definitely worth the trip to Kelly Honda in Lynn! :) More

Brian philo is the best 💯 I loved the good energy he has. He is a tremendous person. thank God and Brian Philo I have the car that I want,. 🙏🏻💯💪🏻G I loved the good energy he has. He is a tremendous person. thank God and Brian Philo I have the car that I want,. 🙏🏻💯💪🏻G More

Poor customer contact I want to preface my review by saying that we buy all of our vehicles at Kelly Honda. We love working with Julie Fabiano who tries her best to accommo I want to preface my review by saying that we buy all of our vehicles at Kelly Honda. We love working with Julie Fabiano who tries her best to accommodate all of our needs. We’ve been buying our cars from her for the past 19 years. Today I had a 12:30 appointment to service my 2 month old 2018 Honda Pilot, which has been making a strange sound after going over bumps. When I spoke with the receptionist upon arrival I was told it would take an hour to an hour and a half to diagnose/fix my vehicle. My daughter and I went to the waiting area and waited, and waited and waited. After 3 hours, I went back to the receptionist who told me they are still working on it. So I went back and waited for another hour and 15 minutes. I then decided I’d inquire again but with a different person. This time I was told it was done and somewhere in the lot. He kindly came out with me and while we were searching informed me that they did not service my vehicle because they had to order parts. What a bummer! My daughter and I spent the entire day sitting at Kelly Honda only for them to tell us they couldn’t service it. I get it, that they needed a part but I’m not quite sure why it took over 4 hours. We received no paperwork or written diagnosis. I don’t know what part(s) need replacing, I’m assuming it’s not a dangerous problem, and no apology for the extended wait. I’m wondering if I didn’t go and find the worker if we’d still be waiting.....So now I’m home but still have to wait for them to call when the part(s) come in, which could be a day, a week, a month, who knows? More

Great experience The reason of my rating is because as I walked in to the business, I was greeted and right away I was being helped and answered my questions. I was ve The reason of my rating is because as I walked in to the business, I was greeted and right away I was being helped and answered my questions. I was very Impressed with the way salesman Ryn was explaining how leasing works. I automatically decided to get a car. Great customer service. Ryn is a great salesman. Thanks to the team I am very happy with my new car. More

Salesman,Ryn Benson Ryn Benson was probably the best salesman of any kind that we have ever encountered. Think of all the positive adjectives to describe someone,anyone a Ryn Benson was probably the best salesman of any kind that we have ever encountered. Think of all the positive adjectives to describe someone,anyone and you have described Ryn Benson. I would highly recommend him to anyone looking to buy a Honda. A pure pleasure!! More

Quality Dealer with Top notch Sales Person - Angel Isales. It may seem like an unbelievable but I was horrified after visiting two other Honda dealers. I was so jaded that I was strongly considering keeping It may seem like an unbelievable but I was horrified after visiting two other Honda dealers. I was so jaded that I was strongly considering keeping my 11 year old Subaru. Luckily, my nephew informed Angel of my terrifying experience and he immediately reached out to me. He listened attentively and respectfully to my concerns and needs. Shortly after initial telephone conversation, he called back with my options. He presented me with options that exceeded my expectations. Yet, I still felt uneasy as I nervously drove over still expecting the worst. To make a long story short, he exceeded my needs. I am proud to say I am a owner of a 2018 Honda HRV. I will never deal with any other dealer than Kelly Honda/Angel. His name says it all. I should also mention Anthony Riccio on the Finance side was also a true pleasure to work with. Honestly the entire team should be commended for their professionalism and dedication to the customer. Thank you all for restoring my faith and making me a proud Honda owner. Honorable mention to German Orellana. More

Fun Purchase Both James and Luke really made it a fun experience, and really pushed me to feel comfortable in the car first before even purchasing one, even offere Both James and Luke really made it a fun experience, and really pushed me to feel comfortable in the car first before even purchasing one, even offered the lower trim model on CR-V to me, they are adorable. More

Customer service at its finest!! In a world full of No's, Kelly Honda said Yes!! Brian Philo and Samantha Montanez were nothing less then amazing! Brian went above and beyond to make In a world full of No's, Kelly Honda said Yes!! Brian Philo and Samantha Montanez were nothing less then amazing! Brian went above and beyond to make sure I got what I could afford and more importantly what I wanted. He was super understanding, friendly! Even though my credit was terrible he treated me as though I had A1 credit. Didn't get that anywhere else. I highly recommend Kelly Honda in Lynn, ma. Samantha was very informative, helpful, friendly and was a pleasure to work with. They both were the epitome nof outstanding customer service! I was even provided with a loaner car until my new baby was ready. More

Awesome Ryn drove all the way to Connecticut I’m bumper to bumper traffic to get me the car of my dreams. If that isn’t above and beyond I don’t know what is. Ryn drove all the way to Connecticut I’m bumper to bumper traffic to get me the car of my dreams. If that isn’t above and beyond I don’t know what is. He was honest helpful and extremely nice through this whole process. I will definitely be doing business with him again should I get the chance. No time soon I love my new car. But I surely recommend his services to anyone looking for a great dealer. More