Kelly Honda

Save your sanity I recently bought a car here because it was a great deal, but learned only after making a non refundable deposit that you pay for that great deal by h I recently bought a car here because it was a great deal, but learned only after making a non refundable deposit that you pay for that great deal by having to put up with terrible customer service. At multiple times I thought they must have been joking with me because of how many mistakes were made throughout. I dealt with 3 different salesmen throughout the process: the first two who caused their share of [forgivable] frustrations, but the last of whom, Andre, exacerbated an already bad situation by being patronizing and even sardonic the entirety of our conversation. On the basis of this interaction alone I would not recommend this dealership to anyone looking to have a positive, trustworthy car-buying experience with competent and respectful staff. More

Stellar customer service Stopped by Kelly Honda in Lynn, MA for a routine oil change and state inspection. I was immediately greeted. The service technican was friendly, helpf Stopped by Kelly Honda in Lynn, MA for a routine oil change and state inspection. I was immediately greeted. The service technican was friendly, helpful and answered a couple of questions. Everyone I encountered during my visit was great. Highly recommend. More

Outstanding professional experience with Morgan Murphy Every company should have a Morgan Murphy. She went out of her way to make sure that I had an excellent experience. I bought two cars for both mysel Every company should have a Morgan Murphy. She went out of her way to make sure that I had an excellent experience. I bought two cars for both myself and my daughter from Kelly Honda two years ago. It is a pleasure to have it serviced there. Happy New Year! More

Oil change This is my first experience to have my first Honda vehicle to be change oil in this dealership. They are friendly I highly recommend this dealership This is my first experience to have my first Honda vehicle to be change oil in this dealership. They are friendly I highly recommend this dealership More

Happy Customer Very quick process to test drive, finance and get the sale done. A day later I'm driving the car out of the dealership. Very happy with my CRV ! Ry Very quick process to test drive, finance and get the sale done. A day later I'm driving the car out of the dealership. Very happy with my CRV ! Ryn made the whole car buying process easy. More

i never received this bad customer service before This guy Jeremy McComb is such a rude and unfriendly person who doesn't even know how to communicate with customers. Really very bad behavior towards This guy Jeremy McComb is such a rude and unfriendly person who doesn't even know how to communicate with customers. Really very bad behavior towards customers. felling so bad i have to take a second decision and move to different brand. More

Service was excellent Angel was very helpful and attentive. Explained everything thoroughly & was very knowledgeable. The wait for financing was excessively long, but o Angel was very helpful and attentive. Explained everything thoroughly & was very knowledgeable. The wait for financing was excessively long, but once we were agile to meet he was also helpful. More

Car sales review Samantha was knowledgeable and helpful I experienced Excellent customer service when purchasing a new Honda Pilot. She was efficient and listened to Samantha was knowledgeable and helpful I experienced Excellent customer service when purchasing a new Honda Pilot. She was efficient and listened to what I wanted. They worked with me and had the general manager meet with me to make sure I received a workable deal. More

Overall great experience! Searching for and ultimately buying a new car can be stressful. Dan was not pushy when it came to choosing a car but he did work hard for his client w Searching for and ultimately buying a new car can be stressful. Dan was not pushy when it came to choosing a car but he did work hard for his client when it came to negotiations. I am extremely satisfied with my experience! More

You wont regret it The staff is very friendly and knowledgeable, you can leave in your new car the same day its great, you wont regret going there trust me The staff is very friendly and knowledgeable, you can leave in your new car the same day its great, you wont regret going there trust me More