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This rating includes all service center reviews, with more weight given to recent reviews.
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516 Reviews of Kelly Honda - Service Center
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August 09, 2023
I liked my sales person Jonathan. Staff in the service area were inattentive and defensive Staff in the service area were inattentive and defensive More
by paulette572
July 17, 2023
Morgan and the KH/Lynnway Service Team are always so incredibly professional and efficient. This dealership (where I also bought this vehicle outright in 2016) is always very clean and accommodating to incredibly professional and efficient. This dealership (where I also bought this vehicle outright in 2016) is always very clean and accommodating to us customers, making us feel welcomed, remembered, and as if we're part of the Honda family. They try to go above and beyond, and I was grateful again for that when they serviced my vehicle last week. Thank you! More
by GJP
Employees Worked With
Morgan Murphy
June 23, 2023
Kelly Honda has excellent service department and I would recommend them to everyone I know . recommend them to everyone I know . More
by larbibousbaa
May 30, 2023
I went in for a 8am appointment last Saturday & was finished by 9:30am. The service representative was very knowledgeable & courteous. He let me choose what I wanted to do for service. He even showed m finished by 9:30am. The service representative was very knowledgeable & courteous. He let me choose what I wanted to do for service. He even showed me what the issue was before completing the job. I felt everyone was very transparent & I didn't feel like I was getting ripped off. While I waited for my car a sales representative offered me a cup or tea or coffee. I will say since I've been to things are definitely improved as far as customer service. Keep up the great work! More
by amarchet01
Employees Worked With
Nery
May 13, 2023
Zero customer service rude if you try to call to figure out about your car they playing game I took my car there for diagnostic I took my car with too many issues I never have it on my car before just b out about your car they playing game I took my car there for diagnostic I took my car with too many issues I never have it on my car before just because didn't want to fix it there mechanic are disrespectful laurent simard unprofessional zero customer service service center not trust worthy disappointed this place can't be honda dealer. More
by A.I
Employees Worked With
laurent simard
April 28, 2023
Fast service and clean place they have nice cars inside professional workers nice people , clean place also good coffee and teas professional workers nice people , clean place also good coffee and teas More
by Jose
Employees Worked With
April 20, 2023
The work was done in a timely manner. The staff was very knowledgeable and courteous The staff was very knowledgeable and courteous More
by Lec120
January 23, 2023
I left a negative review about my experience a few weeks ago. This time my update is on a positive note. Mr. Bousbaa is a General Manager at Kelly Honda, and his professionalism and ability to get to the bo ago. This time my update is on a positive note. Mr. Bousbaa is a General Manager at Kelly Honda, and his professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. His attitude towards his work was on an entirely different level from the service department team. The manner in which he handled my complain must be commended. He offered an apology and a reimbursement for my time and inconvenience. I hope that people in a service department will learn that great service makes customers feel that this business cares about developing a long-term relationship that means more than just making a sale. More
by Lucycooper
Employees Worked With
