
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent Customer Service I came for an oil change and found serious work needed to be done on my 2007 M35X. Ryan Seely patiently explained each and the costs and was empatheti I came for an oil change and found serious work needed to be done on my 2007 M35X. Ryan Seely patiently explained each and the costs and was empathetic to my concerns.. I felt confident that Ryan was doing the best he could for me. Thank you Ryan for your excellent customer service. Susan Peterson More
Always Professional Experience Kelly’s Service Dept always is a professional experience. Full explanation of work required and then completed. It’s always a painless experience. Kelly’s Service Dept always is a professional experience. Full explanation of work required and then completed. It’s always a painless experience. The Express Service is great for oil change and tire rotation. For scheduled service work a loaner car isavailable. More
Ryan was great. Professional, friendly, knowledgeable, and candid about what wasn't needed and could wait, which saved me money (for now!). Service was fast and the Professional, friendly, knowledgeable, and candid about what wasn't needed and could wait, which saved me money (for now!). Service was fast and the courtesy vehicle in great shape. More
Very accomadating My key fob was intermittently not working. They let me bring it right in and replaced the battery in it as well as the car battery at no charge. My key fob was intermittently not working. They let me bring it right in and replaced the battery in it as well as the car battery at no charge. More
Most helpful service advisor I’ve ever dealt with! Ryan was easy going, more than helpful, and awesome to work with. Took great care of my car and couldn’t be happier! Will always bring my car back to Ryan was easy going, more than helpful, and awesome to work with. Took great care of my car and couldn’t be happier! Will always bring my car back to them in future. More
Professional I must say everything went smoothly from the minute I got there to the minute I left highly recommend this service department very satisfied with serv I must say everything went smoothly from the minute I got there to the minute I left highly recommend this service department very satisfied with service More
Amazing from start to finish! They welcomed me with our appointment and got me in the car I desired within 2 hours! Very impressed with the service I received from start to finish! They welcomed me with our appointment and got me in the car I desired within 2 hours! Very impressed with the service I received! More
Exceptional Customer Service I arrived to Kelly INFINITI to have service performed. I met Peter who was very professional and assuring. I received updates on the work progress a I arrived to Kelly INFINITI to have service performed. I met Peter who was very professional and assuring. I received updates on the work progress and the charges incurred. Everyone at the dealership is pleasant, courteous and friendly. More
Great service I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. More
Awesome customer service Frank did everything in his power to make sure my car was fixed in a timely manner. I’ve been a customer of Kelly Infiniti for 14 years a mainly have Frank did everything in his power to make sure my car was fixed in a timely manner. I’ve been a customer of Kelly Infiniti for 14 years a mainly have used the service department for all my services. More