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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

August 22, 2019

Ryan was great. Professional, friendly, knowledgeable, and candid about what wasn't needed and could wait, which saved me money (for now!). Service was fast and the More

by Gbrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
August 15, 2019

Very accomadating My key fob was intermittently not working. They let me bring it right in and replaced the battery in it as well as the car battery at no charge. More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
August 12, 2019

Most helpful service advisor I’ve ever dealt with! Ryan was easy going, more than helpful, and awesome to work with. Took great care of my car and couldn’t be happier! Will always bring my car back to More

by LMoniz18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman, Frank Falco, Ryan Seely
August 11, 2019

Professional I must say everything went smoothly from the minute I got there to the minute I left highly recommend this service department very satisfied with serv More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
August 08, 2019

Amazing from start to finish! They welcomed me with our appointment and got me in the car I desired within 2 hours! Very impressed with the service I received More

by candi129329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Aguilar
August 05, 2019

Exceptional Customer Service I arrived to Kelly INFINITI to have service performed. I met Peter who was very professional and assuring. I received updates on the work progress a More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Aug 06, 2019 -

Kelly INFINITI responded

Hi Jorge! We're pleased to know how helpful Peter was when you came in for service. It is great that you were well informed throughout the entire process and that everyone was so pleasant! Thank you, Jorge, for sharing your feedback with us!

July 29, 2019

Great service I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. More

by Betsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Falco, Ryan Seely, Peter Jervinis
Aug 06, 2019 -

Kelly INFINITI responded

On behalf of everyone in the service department, thank you. Betsy, for sharing this with us! We are glad that your service visit went so smoothly and everyone made sure you were taken care of.

July 25, 2019

Awesome customer service Frank did everything in his power to make sure my car was fixed in a timely manner. I’ve been a customer of Kelly Infiniti for 14 years a mainly have More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Falco
Aug 06, 2019 -

Kelly INFINITI responded

That is great to hear! We are glad that Frank did such a good job making sure your car was fixed in a timely manner. Your loyalty to us over the years means a lot and we really appreciate your review!

July 15, 2019

Lifetime Infiniti Customer Between Lisa and Wilson and the service they both provided captured why I will continue to purchase my vehicles through Kelly Infiniti. In particul More

by Marc.Rizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wilson Martinez
Jul 16, 2019 -

Kelly INFINITI responded

Hi Marc! We are so glad that you had such a great experience working with Lisa and Wilson! It's great that Wilson was so attentive to you and your family and answered all your questions regarding the QX80. It means a lot to us knowing that you really felt comfortable and taken care of during your time here. On behalf of Lisa and Wilson, thank you, Marc, for your review! We look forward to seeing you this Fall!

July 12, 2019

Always hadlve a great experience here Been coming here for the past 6 years or so and never had any issues with them. All my services have been honest and quick More

by Xnatar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
Jul 16, 2019 -

Kelly INFINITI responded

We appreciate your loyalty to us! We're glad that Ryan in service took great care of you and your vehicle. Thank you for sharing your experience with us!

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