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Kelly INFINITI
Danvers, MA
1,079 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,079 reviews
January 20, 2017
Service Felt disrespected by service Rep. Would not listen, kept rambling on and when asked questions would ignore and go back to his "script". First time I Felt disrespected by service Rep. Would not listen, kept rambling on and when asked questions would ignore and go back to his "script". First time I have encountered this at Kelly - very surprised as the customer service and professionalism is always much better More
by Carreview
Employees Worked With
Adam Figueroa
January 19, 2017
Helpful Service Matt provided thorough and efficient service for our JX35. He was friendly and helpful in getting the maintenance done and helping me to purchase extr Matt provided thorough and efficient service for our JX35. He was friendly and helpful in getting the maintenance done and helping me to purchase extra parts. More
by JX35
Employees Worked With
Matt Shafman
January 19, 2017
Service A+ experiemce. Matt always takes great care of me. I'm in and out fast. My car is always clean and all work is performed to spec. A pleasure to deal w A+ experiemce. Matt always takes great care of me. I'm in and out fast. My car is always clean and all work is performed to spec. A pleasure to deal with. More
by serino
Employees Worked With
Matt Shafman
January 19, 2017
Great Service I'm owned multiple every Infiniti cars and every single time I bring my car in, whether I have an appt or not, I have always experienced excellent and I'm owned multiple every Infiniti cars and every single time I bring my car in, whether I have an appt or not, I have always experienced excellent and speedy service. Friendly service assistants that are very accommodating in whatever car needs requested and make an overall great experience. More
by Bree
Employees Worked With
David Petillo
January 11, 2017
Good buying experience This was a great place to buy a car. Patient dealer. Took time to describe options and vehicles and did not rush a buying decision Ended up with This was a great place to buy a car. Patient dealer. Took time to describe options and vehicles and did not rush a buying decision Ended up with a great price as well Ericka Sackrison was great More
by Chazie
Employees Worked With
Cindy Herlihy, Erica Sackrison, Ashley Calcagno, David Coogan
January 11, 2017
Oil change You hey are Always professional and timely. They check everything. Two waiting areas for comfort.. I always come to my dealership for the best servic You hey are Always professional and timely. They check everything. Two waiting areas for comfort.. I always come to my dealership for the best service . Thank you More
by KKH13
January 08, 2017
Excellent customer service. Arranged appointment even though they knew they had no loaners as it was the only day I could drop my car. They arranged for a rental right across the Arranged appointment even though they knew they had no loaners as it was the only day I could drop my car. They arranged for a rental right across the way: drove me door to door. Able to keep rental a day beyond when car was ready for my convenience and work schedule. All car issues addressed. Dave kept me informed of the cost and schedule. Remote starter that was installed there 5 years ago was reset by the company for no charge. Enjoyed the mints left in the center console! More
by Drt1430
Employees Worked With
David Petillo
January 06, 2017
Above and beyond I was amazed at the friendliness of the staff and how my dealer went above and beyond to make sure I leave as a satisfied customer! He prepped my car I was amazed at the friendliness of the staff and how my dealer went above and beyond to make sure I leave as a satisfied customer! He prepped my car really well and even got me Patriots vanity plates!! I don't like them....I LOVE them!! Definitely will refer this place to all my friends and family. More
by Dolphinbay521
Employees Worked With
Shawn Quinn
January 03, 2017
Service Got an inspection sticker and had back passenger tire repaired. Got a loaner for car to be repaired to pass inspection. No complaints. Happy new year Got an inspection sticker and had back passenger tire repaired. Got a loaner for car to be repaired to pass inspection. No complaints. Happy new year More
by Stnncld316
Employees Worked With
Adam Figueroa
January 03, 2017
great customer service Service was easy to schedule, the service rep had records of what I needed, he called quickly to discuss repair, and completed repair on time. Service was easy to schedule, the service rep had records of what I needed, he called quickly to discuss repair, and completed repair on time. More
by Happy customer
Employees Worked With
Victor Chaves
