
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent , good reception as well as customer service.He gave me good advice on what to do on my vehicle in order to get good performance. , good reception as well as customer service.He gave me good advice on what to do on my vehicle in order to get good performance. More
Exvellent Matt is the best. Friendly, welcoming, and knowledgeable. Always goes out if his way to make sure I am taken care of. Always a pleasure. Matt is the best. Friendly, welcoming, and knowledgeable. Always goes out if his way to make sure I am taken care of. Always a pleasure. More
Customer service was exceptional Overall a totally awesome experience. After test driving many makes and models we came back to Kelly Infiniti not only for the quality of the auto but Overall a totally awesome experience. After test driving many makes and models we came back to Kelly Infiniti not only for the quality of the auto but for the wonderful customer service. Our sales person was knowledgable and totally professional. He treated me with total respect which is so important as a female consumer. I was totally comfortable with everyone I met. Thank you for the great service. More
Car purchase experience I traded in my old infiniti for a new one. Customer service was great. Great. Highly recommend Them. They were willing to show me a ramge of options I traded in my old infiniti for a new one. Customer service was great. Great. Highly recommend Them. They were willing to show me a ramge of options and negotiate fairly. More
My Lease experience good could have been better Felt car should have been better prepared for when customer picked up. Voice recognition not working correctly and clock time in car off an hour. I d Felt car should have been better prepared for when customer picked up. Voice recognition not working correctly and clock time in car off an hour. I did not feel the car was explained thoroughly. Didn't know how to use windshield wipers next day when it was raining. Never got responses from texts sent to sales person. Had to bring car back to service department 4 days later cause Voice recognition not working properly when car was picked up. Matt in service department was excellent!! More
Car repair Great service by Matt. Great attention and communication. Matt made sure the repairs were taken care and verified. Matt Has consistently taken care o Great service by Matt. Great attention and communication. Matt made sure the repairs were taken care and verified. Matt Has consistently taken care of me in the past. More
Sales and Service Kelly Infiniti is a fantastic Dealership. I am now on my 6th Infiniti. Great purchase/lease experience. Service department is 5 Star. They do "Mak Kelly Infiniti is a fantastic Dealership. I am now on my 6th Infiniti. Great purchase/lease experience. Service department is 5 Star. They do "Make It Easy" More
Excellent!!! He was very friendly and professional. He kept us updated on progress and was patient with my insurance. I will definitely use his service in the futu He was very friendly and professional. He kept us updated on progress and was patient with my insurance. I will definitely use his service in the future. More
Repair/Service The service rep (David) was extremely helpful and very accommodating in scheduling and servicing my vehicle and keeping me informed of the status of t The service rep (David) was extremely helpful and very accommodating in scheduling and servicing my vehicle and keeping me informed of the status of the work being performed. I would highly recommend. More
Excellent experience They were very good. I would highly recommend them. The process was very easy and my salesman was very helpful. I love my new Infiniti. They were very good. I would highly recommend them. The process was very easy and my salesman was very helpful. I love my new Infiniti. More