Kelly INFINITI

Service as expected Scheduled service - Matt saw me come in, dropped what he was doing and got me on my way in a loaner vehicle. Both Cindy and Maria greeted me like an Scheduled service - Matt saw me come in, dropped what he was doing and got me on my way in a loaner vehicle. Both Cindy and Maria greeted me like an old friend and made sure that everything was in order with my appointment and with the loaner vehicle. More

Excellent Experience. I've dealt with most of the high line dealers in the area and was unimpressed. Kelly goes above and beyond all expectations. The sales representative, I've dealt with most of the high line dealers in the area and was unimpressed. Kelly goes above and beyond all expectations. The sales representative, Ryan Hurst, was a pleasure to deal with and very knowledgeable and a pleasure. The Finance Manager, Adam Hoyt, presented every warranty option in a clear and concise manner that facilitated easy decision making. The quality and selection was unsurpassed. It's nice to know that there are still dealers that you can look forward to visiting. More

Excellent service This was my second oil change and received impeccable service. Will continue to go to Kelly for service. I have also recommended Kelly to my friends. This was my second oil change and received impeccable service. Will continue to go to Kelly for service. I have also recommended Kelly to my friends. More

Great Customer Service I have been dealt with Dave Petillo on a number of Service visits and he is unbelievable! He goes out of his way to ensure you are taken care of and I have been dealt with Dave Petillo on a number of Service visits and he is unbelievable! He goes out of his way to ensure you are taken care of and explains everything in detail. I would highly recommend Dave and his Team, to service your vehicle. More

Going to extra mile.. Excellent service from Adam Figueroa. Adam always works with my schedule to make sure I am able to get my car serviced. He is always friendly and outg Excellent service from Adam Figueroa. Adam always works with my schedule to make sure I am able to get my car serviced. He is always friendly and outgoing. He makes sure that I am 100% happy with the service provided. Adam always goes above and beyond each time I come in to have my vehicle serviced. Because of this I will only deal with Adam each and every time my vehicle needs something done. Thank you Adam! More

Sales and Service...Umatched Kelly Infiniti is hands down the best Infiniti dealership in MA. For over 14 years, I've been having purchased and serviced all 4 of my Infiniti's at Kelly Infiniti is hands down the best Infiniti dealership in MA. For over 14 years, I've been having purchased and serviced all 4 of my Infiniti's at Kelly Infiniti. From scheduling an appointment for either a sale or service...Kelly makes it easy! More

Exceptional customer service. Excellent staff and service department They give special attention to detail I have been an Ifiniti customer for years and plan to continue Tha Excellent staff and service department They give special attention to detail I have been an Ifiniti customer for years and plan to continue Thank you Infiniti! More

95,000 mile service to prepare for next 50,000 miles. My service rep was nothing less than excellent. He quickly determined my long term plan of ownership and was very supportive of my desire to maintain My service rep was nothing less than excellent. He quickly determined my long term plan of ownership and was very supportive of my desire to maintain the car at its best. At my request, a very thorough diagnostic was done to determine any current or near term problems. Several items were found that were covered by my warrantee. Though I spent $1200 that I did not expect to spend, about $3,500 of work was done. I feel very secure about this vehicle and confident in driving it up to around 140,000 to 150,000. This is my favorite car ever. I plan to enjoy it before buying my next Infiniti. I am more impressed with Matt than any other service rep in the past at other dealerships. I am in a job where customer service reviews are critical to my standing. I understand how important positive remarks can be. Do not loose this man. More

Service Matt is on top of his game could not have been better he arranged taking my car home to get the the computer to reset then took it for a warm up rid Matt is on top of his game could not have been better he arranged taking my car home to get the the computer to reset then took it for a warm up ride so it could get inspected while I was unable to do so More

Victor Chaves are excellent service advisor Thank you Victor Chaves for your excellente service with my car, you are a great service advisor, i aways recomend his services, thank you very much Thank you Victor Chaves for your excellente service with my car, you are a great service advisor, i aways recomend his services, thank you very much More