Kelly Jeep Chrysler

Vehicle delivered by salesperson on their day off! I have bought many cars - new and used - but this was a first. I live in Connecticut, but there were only two Jeep WranglerJK's outfitted that way I I have bought many cars - new and used - but this was a first. I live in Connecticut, but there were only two Jeep WranglerJK's outfitted that way I wanted in all of New England, and so reluctantly, I purchased the one from Kelly Jeep Chrysler - about a two hour drive from where I live. Initially frustrated by our inability to have the vehicle transferred to a Connecticut dealership for purchase "in-state", my opinion began to change first in working from a distance with Kelley Kelly, the Sales Manager, who could not have been more personable and flexible, and was then confirmed upon meeting Janet Gadsby - the sales person who I worked with on my visit to sign the papers. Due to the out of state registration process and regulations - Janet had to drive the car to a Motor Vehicle Department in Connecticut to meet me for the final transfer of ownership where I would register the new vehicle. After having to cancel the trip due to winter weather, then struggling to find a time when we were both available - we had tentatively agreed to a Friday delivery (about a week and a half AFTER I signed all of the paperwork in Massachusetts). Sadly - at the last minute, I needed to attend the funeral services for a friend's passing on that Friday. Janet was AMAZING - even though that Thursday was her day off, it was the only other day that week that I was available. I would have pushed the delivery date even further out into the future, but Janet insisted on working around MY schedule - driving the vehicle two hours to the Motor Vehicle Department, waiting for easily another two hours in the Department's interminable lines, and then rented a car to drive all of the way back to MA. Who provides service like that in this day and age? We all understand the narrow profit margins on new car sales and that dealer profit is made in the service department - I live two hours away and Kelly Jeep certainly knows that I will not be getting regular service there - yet they, particularly Janet, went above and beyond to serve their customer in a way that is a standard for others to emulate. Through this experience - I not only got a new car, but I built new lasting friendships. Thank you Janet - and you too Kelley! More

Great Experience The lease on my car was coming to an end and my dad decided to take me to the Kelly Jeep dealership. I had no intentions of leaving with a car, I was The lease on my car was coming to an end and my dad decided to take me to the Kelly Jeep dealership. I had no intentions of leaving with a car, I was simply there browsing and checking out my options. After my experience leasing my Jeep, I will definitely be back. Chris was excellent to deal with and I felt like he really cared about what I was looking for and made it work. He made sure I was happy with my selection and made the whole process smooth. I have nothing but great things to say about Chris and have recommended him to family and friends. I look forward to working with Chris again in the future, along with the Kelly team who made me a very satisfied customer. More

Great experience I just had a great experience leasing my new Jeep with Yamen Dallaji! The whole experience from beginning to end was up to par. Yamen spent a lot of t I just had a great experience leasing my new Jeep with Yamen Dallaji! The whole experience from beginning to end was up to par. Yamen spent a lot of time explaining to me all the details about the car I chose, he was so focused on my needs and worked hard to fulfill all what I wanted. Even after we signed the contract he spent so much time explaining to me all the features of the car and made sure I knew how to use all the extra features before I left the dealership. Yamen is very courteous and highly knowledgeable and I highly recommend working with with him for your next car purchase/lease. More

Professional I have never dealt with a more respectful and helpful dealership. The very knowledgeable salesperson, as well as the finance person, made me comfortab I have never dealt with a more respectful and helpful dealership. The very knowledgeable salesperson, as well as the finance person, made me comfortable and secure in my selection of the vehicle. More

Happy with my 2018 Cherokee. Janet is a great salesperson! If you go to Kelly ask for Janet! I leased a vehicle this month & the overall experience was great. I will say however that I wasn’t exactly pleased w If you go to Kelly ask for Janet! I leased a vehicle this month & the overall experience was great. I will say however that I wasn’t exactly pleased with the financing paperwork which was messed up & a warranty was thrown in that I did not expect or want. They took care of that for me & I drove away very pleased after All was said & done. Janet is very thorough & walked me thru all the options in the Jeep. I would return to Kelly again as I feel after shopping around I got the best deal & customer service. Everyone there is very attentive as well. As soon as you walk into the showroom you’re paid attention to & not ignored like some dealerships! Great job Janet! Keep it up!! More

The team saved me The team here saved me from having to call for a tow. My battery was dying and I was able to drive to the dealership rather than wait for my battery The team here saved me from having to call for a tow. My battery was dying and I was able to drive to the dealership rather than wait for my battery to die. I got there at 659. Melissa and Artis took me in. The place closes at 7. Then, Brandon and Bruce made sure I got my battery replaced and my car back the very next day, the day before a huge storm. Thank you team! More

Easy, informative Steve at Kelly Jeep in Lynnfield made our buying experience so much easier and enjoyable than expected. He was knowledgeable and very easy to work wit Steve at Kelly Jeep in Lynnfield made our buying experience so much easier and enjoyable than expected. He was knowledgeable and very easy to work with. We visited several dealerships throughout our car buying process, including other Jeep dealers, and ultimately ended up coming back to Kelly to work with Steve because we felt like he did the best job of listening to our needs and trying to get us the best deal possible without pushing too hard. Would definitely recommend in the future. More

The best and fast!! The best and fast but expensive, but prompt location is great and coffe too, best best best best best best !!!!!!!!!!!!!!!!!!!! The very best!!!!Great The best and fast but expensive, but prompt location is great and coffe too, best best best best best best !!!!!!!!!!!!!!!!!!!! The very best!!!!Great! No more words to say how neste you are More

Excellent service Fast excellent service. They didn’t make a mess of my vehicle. second vehicle I’ve bought from Kelly. All my service also done at Kelly. I wouldn’t g Fast excellent service. They didn’t make a mess of my vehicle. second vehicle I’ve bought from Kelly. All my service also done at Kelly. I wouldn’t go anywhere else. More

Bought new car Went in to look at grand cherokee. We had an appointment and they were prepared and very professional. There was no pressure just information and grea Went in to look at grand cherokee. We had an appointment and they were prepared and very professional. There was no pressure just information and great assistance. More