
Kelly Mitsubishi
Emmaus, PA

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My Outlander Sport Purchase Everyone was extremely cordial and professional. They all listened to my needs and accommodated them. Mike in finance really worked hard. Jason is Everyone was extremely cordial and professional. They all listened to my needs and accommodated them. Mike in finance really worked hard. Jason is an excellent salesperson. Chris the manager is an exceptionally preceptive person. I'd like to work for Him! All in all a great experience. All thumbs up! More
Ken did it again! I purchased a 2015 Mitsubishi Outlander last year and Ken Grant was the salesman. Although he didn't work directly at Mitsubishi, he took the time to I purchased a 2015 Mitsubishi Outlander last year and Ken Grant was the salesman. Although he didn't work directly at Mitsubishi, he took the time to show me all of Kelly products that fit my description and requirements. It was a pleasure working with Ken. He is knowledgable, respectful, and patient. I returned this July and looked specifically for Ken. Luckily I caught him as he was leaving for the day. He jumped out of his car and spent about an hour with me (even though his shift ended). Once again, Ken identified the right vehicle for me and was a delight to work with him. I strongly recommend working with Ken if you're looking for a no-nonsense, straghforward, hassle-free experience. Great guy!! More

Awesome experience I had a awesome experience at Kelly Mitsubishi!! Before i got there i had my defense up because i had a horrible experience 2 years ago at another dea I had a awesome experience at Kelly Mitsubishi!! Before i got there i had my defense up because i had a horrible experience 2 years ago at another dealership! So i easnt gonna let that happen again! Joe came out and introduced himself to my wife, my grandmother, and myself and he could feel the tension i had! But that didnt stop him, he took it slow and really left us know he was there for the right reason! At first i didnt know what to think and if he was being honest or just another sales person, but he really got to know us and slowly our guard came down! He did everything in our power to make sure we were happy and we could keep everything in our budget! I was allowed to take the car until thursday and when thursday came and i went back, he had our hearts and my grandmother even bought the car that she loved as well! Chris and Joe really made my family feel comfortable and made us believe that there are genuine people still out there!! Thank you both for everything you did to make us happy and satisfied!! You guys are amazing and we will be back!! Kelly Mitsubishi is where it is at!! More

Excellent employees! My experience at Kelly Mitsubishi was great! They took the time to do my paperwork and make sure I was approved. They explained different options that My experience at Kelly Mitsubishi was great! They took the time to do my paperwork and make sure I was approved. They explained different options that were available and worked with me to get what I wanted. They are very attentative to offering drinks and food, where the restrooms are. It was an overall good time. More
Not your normal salesman We were looking for a new dealership after a very horrible experience at another (not to be named) dealer. My wife found the car I wanted at Kelly. Af We were looking for a new dealership after a very horrible experience at another (not to be named) dealer. My wife found the car I wanted at Kelly. After some very pleasant email exchanges I went down and was greeted by Ken. No typical car salesman pitches at all. He answered all of my questions about the car and let the car sell itself. I couldn't have asked for a better salesman. He related to me very well and he and his team worked more diligently than I could have asked for on the financials. I was very upside down in my previous vehicle and Ken was still able to make it work. I have already recommended him to several of my friends and can guarantee that I will be buying all of my vehicles from him in the future. Even if you think you found the perfect car or perfect dealer you should visit Ken just to compare. You will be pleasantly surprised for sure. More

Excellent service from salesman great experience, I had Efain Lopez and Izzy as my salesmans and couldn't ask for any better service or professionalism. Everything asked was done and great experience, I had Efain Lopez and Izzy as my salesmans and couldn't ask for any better service or professionalism. Everything asked was done and without any problems. More

Great experience I owed $14,000 on a car with 108,000 miles on it. I was looking for a place that would help me with my negative equity situation. I found it! At Kelly I owed $14,000 on a car with 108,000 miles on it. I was looking for a place that would help me with my negative equity situation. I found it! At Kelly Mitsubishi, they helped get me into a brand new car with 11 miles. Christopher, Michael, and Mike were fantastic and very helpful. Thank you! More

Fun picking out a 2016 Mitsubishi Outlander Sport Kelly Mitsubishi I had Don Pryor as my salesman. Very welcoming and didn't feel out of place there. He didn't push me to by a car a cant afford. He wo Kelly Mitsubishi I had Don Pryor as my salesman. Very welcoming and didn't feel out of place there. He didn't push me to by a car a cant afford. He worked my numbers and showed me cars in my price range. Wasn't push to buy anything I did not "LOVE." I had a blast picking out cars. Not like other dealerships I dealt with in my days made it boring and stressfully picking out cars. I would highly recommend anybody to go there looking to get a new car. So a big thank you to DON, CHRIS, And MIKE for making it happen. More

Amazing Experience! Great experience. I never thought I would be leaving there with a brand new car off the floor. It was a wonderful experience. Mike Muniz, Chris Ben Great experience. I never thought I would be leaving there with a brand new car off the floor. It was a wonderful experience. Mike Muniz, Chris Bennett and Mike Cury were so nice, very honest, upfront and patient with me, no pressure. I love my new car and I've been telling everyone how helpful they were in making my financial situation much better. They were very personable. I never thought buying a car could be so simple, easy, quick, relaxing, and rewarding....who knew???!!!!! :) More

Mitsubishi Outlander SE AWD Excellent experience. Liked working with Louis Rossanese, Mike Cury and Chris Bennett. Great vehicle. It is a wonderful well made SUV with great fe Excellent experience. Liked working with Louis Rossanese, Mike Cury and Chris Bennett. Great vehicle. It is a wonderful well made SUV with great features and a great ride. More