
Kelly Mitsubishi
Emmaus, PA

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is the BEST dealership ever! Norris Almasri is awesome; beyond friendly and proud to be of service.I felt like I was a guest in his own home! Don Pryor is a master sales person; knowledgable, conv awesome; beyond friendly and proud to be of service.I felt like I was a guest in his own home! Don Pryor is a master sales person; knowledgable, convincing, concerned,and optimistic. He knows his products inside and out.Don went over the entire car with me and made sure I understood everything about it. He even did follow up phone calls to see if I was happy This is a dealership that adopts you as family. I had a great time buying my first new car and I feel I have made friends that will be in my corner for the life of this car. And I must add that everyone working in and around the dealership smilled in passing, said hello, chatted about my purchase.... They were as excited about my car as I was! Made me feel great. Kelly Dealerships are tops. That's why I gave such high marks. More
Both Norris and Don were very helpful in securing my lease of a new 2013 Mitsubishi Outlander Sport LE. This was my 3 vehicle from this dealership. Norris called me and said he wanted to sell me a car. lease of a new 2013 Mitsubishi Outlander Sport LE. This was my 3 vehicle from this dealership. Norris called me and said he wanted to sell me a car. I called him and told him that I still had at least 12 months on my current lease. He said that he could absorb that lease and get me into a new vehicle with more options for about $100 less per month. I told him not to waste my time if he could not do what he stated. He actually got me into a vehicle with even more options for approx $73 dollars less per month. Great Job Norris! Don Pryor just makes the experience even better with his extended service, regarding getting me set up for my first appointment, and ordering me the all season mats that I wanted to purchase.He also came to my place of I work and picked up my car to detail it with paint sealant and interior protectant pkg that I purchased then returned it. Great Job Don. Thanks to the both of you. More
I am an 8th grade teacher and a tough grader. But, I give Joseph Brader an A for being there 100% of the time whenever I needed him for information or issues.He is honest, knowledgeable,competent, and profes Joseph Brader an A for being there 100% of the time whenever I needed him for information or issues.He is honest, knowledgeable,competent, and professional.I bought a used car-2006 Volkswagon Passat. I thought about exchanging it for a new car. Joe respected my request and we test drove 2 new cars, but I decided to keep the Passat. He gave options and was respectful of my decisions.He is an asset to his company because of his ability to respond to customer's concerns.He is willing to make the customer happyand is true to the policy of "no risk buying" If you are looking for a new or used car , see Joseph Brader at Kelly Mitsubishi. More
I have high standards when it comes to customer service & the employees at Kelly Mitsubishi met & exceeded those standards. They were very friendly, knowledgeable & patient. I really enjoyed my experienc & the employees at Kelly Mitsubishi met & exceeded those standards. They were very friendly, knowledgeable & patient. I really enjoyed my experience & purchasing my new car there. I would recommend them to everyone I know. My salesman Gailen was terrific! More
Norris and Travis were great to deal with. Very informative but not pushy! Really did their best to get me in the car that I wanted. I wish the paperwork process hadn't been so rushed because my informative but not pushy! Really did their best to get me in the car that I wanted. I wish the paperwork process hadn't been so rushed because my head was spinning with all of the information and then I was second guessing myself as far as accepting the "extra" offers that are available. I will go back to Kelly Mitsubishi for my next vehicle but I will be prepared to slow the process down when making decisions about extras. More
I came into the dealer looking for a new car. All of the employees worked together to get me into the car I wanted, for the price I wanted. I had a tight budget to work with, and there was some issues with employees worked together to get me into the car I wanted, for the price I wanted. I had a tight budget to work with, and there was some issues with financing that came up. Even with the issues that came home, they still did everything they could to make the deal happen for me and to make sure I was happy. They managed to get me the deal I needed and at the price I needed! After all of the paperwork was signed Don Pryor sat with me in the car and we went over every feature of the car making sure I was comfortable with all of the controls and knew where everything was and how it worked. I have never heard of any dealer doing this and I was so glad that they did. I left the lot extremely happy and excited to drive my new car! More
Excellent!!! Above and beyond the call of duty! I am so pleased! Usually, I don't believe in such a thing. In this case, this is the exception to say, PERFECT 10! The rating only goes up to 5? Sandy pleased! Usually, I don't believe in such a thing. In this case, this is the exception to say, PERFECT 10! The rating only goes up to 5? Sandy, my fought for me to make sure that I was driving home in my new lancer EVO! She's amazing, Sandy and the car....lol This was my first vechicle I ever purchased from a dealorship. I am a female and I want to mention that I felt safe and trusted with Sandy's presence. James explained step by step process of buying along with special features, and warrentys. AWESOME! James is making sure they are fixing a scratch for me too. Truely fortunate because this place literally made my dreams become reality! Its a beautiful! Makes me want to cry...lol More
I just would like to thank Travis at Kelly Mitsubishi. My wife and I had such a wonderful car buying experience. He knew everything about the Outlander Sport and made it an easy choice. I am going to s My wife and I had such a wonderful car buying experience. He knew everything about the Outlander Sport and made it an easy choice. I am going to send all my friends and family to see him. Thanks again!!! More
He was a great salesman to work with very patient and He was a great salesman to work with very patient and understanding. I found what I wanted and he was terrific helping me thru the whole process He was a great salesman to work with very patient and understanding. I found what I wanted and he was terrific helping me thru the whole process More
I was looking for a used car with a very strict budget, Robert Crail met me at the door was very friendly and made my wife and I very comfortable..We will recomend Kelly Mitsubishi to our friends and we wi Robert Crail met me at the door was very friendly and made my wife and I very comfortable..We will recomend Kelly Mitsubishi to our friends and we will be back.. Thank you Bob, Jeff Waite More