
Kelly Mitsubishi
Emmaus, PA

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was my best experience at a purchase of a vehicle. I had gone around a couple dealership from different manufactures window shopping, researching and test driving vehicles but ounce I got to Kelly mitsu had gone around a couple dealership from different manufactures window shopping, researching and test driving vehicles but ounce I got to Kelly mitsubishi the time and dedication and effort put in by the sale associate and the rest of the team was so great it made me feel like part of their family. Oscar Santiago really helped me out a lot and I felt was very sincere. My experience was so good that I referred a couple of my friends who ended up buying and I went back to get a second car. There's no doubt in my mind that this is the best place to shop for cars. More
Oscar was fabulous to work with . Dealership great! My price was great the people helped so much I would def recommend this representative and dealership to anyone price was great the people helped so much I would def recommend this representative and dealership to anyone More
searching for new cars can be a task ,looking at dufferent models and trims as well as ckst and value. the team at Mitsubishi really shiwe me the value of the Outlander Sport. Oscar and Norris reall dufferent models and trims as well as ckst and value. the team at Mitsubishi really shiwe me the value of the Outlander Sport. Oscar and Norris really know their stuff. More
MY EXPERINCE WAS VERY HELPFUL, OSCAR WAS VERY PLEAST AND KNEW ALL THE ANSWERS. I WILL DEFINALTY BUY ANOTHER CAR FROM THE DEALER DUE TO THE CUSTOMER SERVICE KNEW ALL THE ANSWERS. I WILL DEFINALTY BUY ANOTHER CAR FROM THE DEALER DUE TO THE CUSTOMER SERVICE More
I lease cars every 3 years ,Norris has been my contact person as I go throw the process every time. This time it was Oscar Santiago that contacted me with great incentives and a great attitude that got me person as I go throw the process every time. This time it was Oscar Santiago that contacted me with great incentives and a great attitude that got me interested on trading in again and leasing a new Outlander Sport. Thanks to the team at Kelly I have a car I love for nearly any money out of pocket for the same monthly payment... Thanks again Kelly! More
Robert Crail worked so hard to get us the best deal possible. We were so very comfortable dealing with him. He treated us like a friend or parent. He is one of the nicest men we have had the pleasur possible. We were so very comfortable dealing with him. He treated us like a friend or parent. He is one of the nicest men we have had the pleasure to deal with. More
We went to the dealership for some information and was very satisfied with the customer services provided by this gentlemen. Oscar Santiago is a true professional, kind and very adequate with his informat very satisfied with the customer services provided by this gentlemen. Oscar Santiago is a true professional, kind and very adequate with his information. Very pleased with services provided. More
Oscar Santiago and the managment team at Kelly Mitsubishi really made me feel good about my purchase, they are great!!! at what they do. I am compltely satisfy. really made me feel good about my purchase, they are great!!! at what they do. I am compltely satisfy. More
I had Kelly Mitsubishi repair my 2011 Mitsubishi Lancer Evo GSR after being rear-ended. When the vehicle was returned the first time, I quickly noticed that the exhaust tailpipes were not correct. One sid Evo GSR after being rear-ended. When the vehicle was returned the first time, I quickly noticed that the exhaust tailpipes were not correct. One side was sticking out way past the bumper and they other side was behind the bumper. Also inside the trunk on the seam where the quarter panel meets with the trunk they had put a sealer on the seam so it did not rust. That looked like a third grader had played with some Play Doo an placed it on my car. It was not sanded smooth or even attempted. Wish I had taken some pictures but I did not. Also, I now had a large stain on my head liner which was not present when I originally brought them the car. After further inspection, I noticed that I was missing numerous push pins and clips that hold the inside panels together inside the trunk as well as the bumper assembly. The bumper guard on the passenger side was not fully assembled correctly to the car an wobbled going down the road. After I pointed out all these problems to John the Manager at Kelly Mitsubishi he stated they would be fixed and apologized. I was given an rental at my insurance companies expense do to the exhaust not being correct and had to be replaced. Understandable! Once I received the call, a week later that my vehicle was all finished I looked over the vehicle and noticed right away that the bumper was not properly attached to the quarter panel once again and that the muffler heat shield was not attached properly to the bumper cover. John apologized once again and said it would be fix ASAP. After driving the car home and I heard a horrible vibration noise coming from the back of the car. I inspected the car and found that the plastic wheel well was not tightened down properly and I was missing push pins to properly secure the wheel well to the bumper cover. I would not recommend this dealers Auto-body shop for any nice repairs on a newer vehicle. Maybe they would do a good job on a rust bucket or if you really don't give a crap of the out come or how your 40,000 dollar vehicle looks like. I purchased my own parts at Halterman Mitsubishi in East Stroudsburg. They gave me the correct push pins to assemble the wheel well correctly. It cost me $7.98 cents to repair my own car correctly. I also informed my insurance company State Farm that they should not allow this dealership to repair any of tjere cars that need body work. Otherwise they are paying for parts that never make it on the vehicle or they are the wrong parts period. More