Kelly Nissan of Route 33

I have rated Jason Miller and John Arene very highly for the following reasons: Professionalism Friendly Helpful Knowledge Jason, the Sales Consultant, was a real pleasure to do business with. My husba the following reasons: Professionalism Friendly Helpful Knowledge Jason, the Sales Consultant, was a real pleasure to do business with. My husband initially spoke to someone else at that dealership and he told him he would be in the following day at 10:00 and that Consultant wasn't able to be there so gave the paperwork to Jason. We were quite happy he handed the information over to Jason as it was such a pleasure speaking to Jason and doing business with him. John Arena, the Finance Manager, explained all the programs available to us and was very helpful, but not too pushy. He too was a pleasure to deal with. We most definately would go to Kelly Nissan again, as well as refer them to friends. More

I am very impressed by the manner in which they took care of my. Request. They were very prompt, did their best to get me the car on the first day I visited. I came out with my new car in three hours. I was of my. Request. They were very prompt, did their best to get me the car on the first day I visited. I came out with my new car in three hours. I was offered the choice of getting new 2010 or 2011 model. I opted for 2010 Sentra SL. More

We test drove a new Juke back in Oct.,knew we liked it right away, enough to make a purchase. Were told we needed to make a deposit to obtain our Juke,so we did on Nov. 5th. Dealership said car would arri right away, enough to make a purchase. Were told we needed to make a deposit to obtain our Juke,so we did on Nov. 5th. Dealership said car would arrive Thanksgiving weekend. It didn't. Then we were given a date of Dec. 8th. It didn't come in then either.At that time we were told that not only hadn't the car arrived,but also that a different color car than we ordered was being sent by Nissan. So, we got accustomed to the fact that we wouldn't be getting a Graphite Blue Juke but rather a Sapphire Black Juke. Okay, we could live with that.Around Christmastime we were told the Sapphire Black car wouldn't be coming in either and that the Graphite Blue should be coming in Jan. 28th but there were no guarantees that it would ariive then(are you following all of this?).Was about to get my non-refundable deposit back when the manager called to let us know that, yes, an SL Juke had arrived but it was in Gun Metallic Gray. We went to look at it and made the purchase even though it was not what we ordered back on Nov. 5th. frankly because we were tired of waiting and getting the run around. Even though our experience at Kelly Nissan wasn't stellar, we really did like our salesperson,Charlie Nowak.He was courteous,professional and very likable. I think the dealership could use a little work on their communication skills. Furthemore,the finance department seems to overwhelmed and could use some extra help to expedite the sales process. I think another reviewer has mentioned this as well. Once the deal is made, no one wants to hang around three to four hours to close the deal. More

We had a wonderful experience at Kelly Nissan. Our sales associate John Lim was knowledgeable and very helpful. After our initial visit, he contacted us by phone and then we sent emails to reach an agreemen associate John Lim was knowledgeable and very helpful. After our initial visit, he contacted us by phone and then we sent emails to reach an agreement on the vehicle. He made the entire process smooth and easy. We would definitely recommend Kelly Nissan to our friends. More

My dad and I originally came looking for a VW but it had previously been sold. Jason helped us look around for a car that was within my strict requirements. After not being able to find a suitable car in previously been sold. Jason helped us look around for a car that was within my strict requirements. After not being able to find a suitable car in the lot, he took us into the garage to show us more. He introduced us to his manager and many other sales people at the dealership. Unfortunately, the first time around we found no cars, so we gave Jason our number and told him to call if anything comes up. Sure enough, about 30 minutes later, we get a call. My dad and I came back in and end up buying the car he suggested with an outrageous deal. The car is great! Thanks to Jason. More

I have to say that this was one of the BEST car buying experiences I've ever had. Richard was FANTASTIC! Friendly, patient, accomodating, and above all a TRUE professional. I had to come in to get a n experiences I've ever had. Richard was FANTASTIC! Friendly, patient, accomodating, and above all a TRUE professional. I had to come in to get a new (well, new to me) vehicle because the 2006 Jeep Liberty that I had (also bought from the Kelly group!) was totalled in an accident 12/27/10 on Rt 22 W during a white out snow drift that came across the road. I was the last vehicle in a 5 "car" pile up that day. That Jeep saved my life! I wasn't wearing my seatbelt, but thanks to the airbag and the solid TANK LIKE construction of that Jeep, I was able to walk away. Because of this recent crash experience and how much I loved that Jeep, I was having a really rough time committing to another vehicle. Richard's patience with me was amazing. I felt like I was being a pain in the... well, rump, but Richard assured me that he understood that this was a difficult time and decision and to take my time. I felt SO relaxed. ALL sales people should be like this!!!! Anyway, I saw the Kia online and sent a request for info in. Richard responded both by email and phone. As soon as we talked on the phone, I felt like I knew him for YEARS! He was SO friendly. There was not a doubt in my mind that I was going to buy a vehicle from him, whether it was going to be the Kia or not. He was getting MY business. My previous experience with Kelly was ok. I mean, I loved the Jeep. We got a FANTASTIC deal, but the sales rep that was training the other sales rep that got credit for my purchase was just slimy. He personified every quality that people hate about salespeople. But, he did give us a good deal, which when it comes down to $$$ that's really all that matters. It is because of that business transaction that I looked at Kelly first. It is SOLEY because of RICHARD MALZ that I bought from Kelly AGAIN and I would AGAIN AND AGAIN!!! If ANYONE that I know in PA or NJ is looking for a great place and a great person to buy a vehicle from, I'm pointing them in KELLY'S and RICHARD'S direction. So, again... THANK YOU SO MUCH!!!! I'd be more than willing to share photos before and after of the Jeep and me with Richard and my NEW PURCHASE!!! I would also be more than willing to be part of your advertising as a happy and satisfied customer anytime! I know that REAL people and word of mouth is always the best advertising any business can get! Michele Lavell :o) More

Scott was extremely helpful throughout my entire visit. He was very personable and answered any questions I had. Scott was amazing and I will absolutely reccommend him to anyone! Everyone at the dealership He was very personable and answered any questions I had. Scott was amazing and I will absolutely reccommend him to anyone! Everyone at the dealership was very friendly and helpful throughout the entire day! More

Bob O'Dell was very friendly and knowledgable about the vehicle I was interested in. He worked diligently to make the purchasing process as seamless as possible. I would definitely recommend this dealer an vehicle I was interested in. He worked diligently to make the purchasing process as seamless as possible. I would definitely recommend this dealer and, specifically Bob, to anyone who is looking for a new or used vehicle. More

Dealership was very friendly. I would recommend this dealership to my friends & family members. There was a lot of people willing to help us. They also made it very easy for us to be approved for the lo dealership to my friends & family members. There was a lot of people willing to help us. They also made it very easy for us to be approved for the loan we were looking for. We love the car we got & look forward to working with them again. More

Jim was friendly, he was professional, and he was a pleasure to deal with. He gave a Very thorough explanation of the car features and listened to what we said was important to us. I would definitely pleasure to deal with. He gave a Very thorough explanation of the car features and listened to what we said was important to us. I would definitely recommend this dealership to anyone looking to purchase a new vehicle. More