Kelly Nissan of Route 33 - Service Center

courteous and professional The staff was courteous and professional. The waiting area was pleasant. The job was done on time and without incident. I got a nice explanation of The staff was courteous and professional. The waiting area was pleasant. The job was done on time and without incident. I got a nice explanation of what I need to do on my next maintenance visit More

Excellent Experience Extremely satisfied with the professionalism and the courtesy extended to me at my appointment this morning. Larry was very helpful and accommodating Extremely satisfied with the professionalism and the courtesy extended to me at my appointment this morning. Larry was very helpful and accommodating in settling up the appt. and Rich kept me apprised every step of the process from start to finish. More

High level of customer service Thank you for a quick and efficient service appointment. The entire service department is a credit to Kelly Nissan I have purchased 4 vehicles and I Thank you for a quick and efficient service appointment. The entire service department is a credit to Kelly Nissan I have purchased 4 vehicles and I have nothing but positive experiences year after year with all the interactions. Thank you again and I am happy that you have once again exceeded my expectations. More

Routine Service I stopped in yesterday to have my first oil change, tire rotation, and safety check of my Pathfinder. The service was fast and friendly. They got me I stopped in yesterday to have my first oil change, tire rotation, and safety check of my Pathfinder. The service was fast and friendly. They got me in right on time and had everything done within a hour. I was out and back on my way sooner then I thought I would be. I was greeted very friendly and Larry Hughes double checked what I was there for. After the service was complete Larry carefully explained everything found in the safety check and answered all my questions. I was treated more like a friend rather than just a number. So far I have dealt with Kelly Nissan on two separate occasions, once buying my Pathfinder and now taking it for service, I have enjoyed the experience both times. Kelly Nissan is by far the best dealership I have ever worked with! More

Thourough I purchased a used car recently and seems like the battery needed to be replaced. I dropped it off easy enough and was able o pick it up the next day I purchased a used car recently and seems like the battery needed to be replaced. I dropped it off easy enough and was able o pick it up the next day all the way up to 9 pm. The ability to drop off and pick up after work is a HUGE advantage. and NO Charge for the service since it was a recent purchase. More

Good service Larry was extremely helpful when I came in for my appointment to get my car serviced. I booked online so I knew how much it would cost ahead of time. Larry was extremely helpful when I came in for my appointment to get my car serviced. I booked online so I knew how much it would cost ahead of time. They were very thorough. Larry went above and beyond- he wiped my car down after getting it washed since he knew my car would be sitting a while. More

Excellent customer service Larry is not only friendly and helpful but he is also very knowledgeable. He explains things in a way that someone with very little car experience u Larry is not only friendly and helpful but he is also very knowledgeable. He explains things in a way that someone with very little car experience understands. It is a pleasure dealing with him. More

Oil Change Had Oil change and air filter done. To my surprise, my car was washed as well which was a big plus! Thank you so much. Had Oil change and air filter done. To my surprise, my car was washed as well which was a big plus! Thank you so much. More

Efficient, Friendly, Helpful My visit was easy and well organized. Larry was very friendly, asked if I had any questions. Everything went smoothly and quickly. The waiting are My visit was easy and well organized. Larry was very friendly, asked if I had any questions. Everything went smoothly and quickly. The waiting area was very nice. More

Customer friendly There was a recall and dealer supplied loaner until completed. Took about 5 hours and they called immediately so I could pick up my car There was a recall and dealer supplied loaner until completed. Took about 5 hours and they called immediately so I could pick up my car More