Kelly Nissan of Woburn

My experience with the Service dept. at Nissan Woburn has been nothing short of outstanding. In fact, everyone in the dealership, from Parts to Sales to Billing is friendly and willing to spend time to plea been nothing short of outstanding. In fact, everyone in the dealership, from Parts to Sales to Billing is friendly and willing to spend time to please. Mike Walsh (my service advisor) is the most honest, outgoing, professional service employee I've ever encountered. He has always gone out of his way to explain repairs in detail and always attempts to avoid costly repairs and present alternatives. The important thing is that he sets aside the time to be thorough and truly cares about the satisfaction of each customer. I've owned 8 Nissans and been to lots of dealerships, and there is a very noticeable difference in the way these folks conduct themselves. There is a great deal of interaction between service advisors and technicians, so questions get answered quickly and accurately (techs. Jim and Tony have treated my vehicle with care and taken a prudent interest in what's best in terms of safety, performance and expense). Shawn (Parts Mgr) was kind enough to pre-order special parts and not charge me until I actually decided to have my vehicle fixed. I can't say enough about how easy it is to deal with these folks and how professionally they conduct themselves. I would highly recommend that anyone with a Nissan in need of repair give them a shot --I don't think you'll be disappointed. My 2004 Titan has undergone some major repairs after 80,000 miles of loyal service. Thanks to Nissan Woburn, it's ready for another 80k! More

I was impressed about the services offerred to me. Everyone i talked to was friendly and respectful. The sales manager was fantastic. He knows how to communicate with customers in friendly manner. Als Everyone i talked to was friendly and respectful. The sales manager was fantastic. He knows how to communicate with customers in friendly manner. Also, all my friends love my car. More

TED AND KEITH MADE MY SEARCH FOR A NEW CAR EASY AND STRESS FREE. THEY WERE VERY HELPFUL, I TOLD THEM EXACTLY WHAT I WAS LOOKING FOR AND HE HAD IT RIGHT THEN AND THERE. THERE WAS NO HASSLES WHAT SOEVER. STRESS FREE. THEY WERE VERY HELPFUL, I TOLD THEM EXACTLY WHAT I WAS LOOKING FOR AND HE HAD IT RIGHT THEN AND THERE. THERE WAS NO HASSLES WHAT SOEVER. IRA NISSAN IS VERY IN A VERY CONVENIENT LOCATION AND EVERY DEPARTMENT IS ALL FRIENDLY AND VERY HELPFUL. More

My experience with Ira Nissan was very quick and pleasant. Art was a wonderful saleman (not pushy at all) and found the car I had been eyeing online. We went in on Saturday and they delivered the ca pleasant. Art was a wonderful saleman (not pushy at all) and found the car I had been eyeing online. We went in on Saturday and they delivered the car to my door my Monday night!! Other dealerships wanted to charge me for the deliver (or not even deliver at all!) but Art and Matt from Ira drove it down from Woburn for me- totally free! Great service. Thank you guys so much for all your help, I am very happy with my Nissan Versa! More

I truly am thankful to Art and Mark who made this experience a pleasure rather than a daunting process. They both were genuine and cared about what I was looking for and more importantly what I need experience a pleasure rather than a daunting process. They both were genuine and cared about what I was looking for and more importantly what I needed to work with. I had gone to another dealer the day before who were cold and obviously only wanted to make the sale. Art was clear and concise with what the Nissan Rogue could offer me and Mark was invested in finding me the best deal and the car that I wanted. If you are looking to purchase a new vehicle and are interested in a Nissan, without any doubt in my mind you have to go to Ira Nissan in Woburn. Ask for Art Otremba or Mark Garabedian (one of the Managers). They are wonderful!!!!!! More

These guys were great and made the process so easy and exciting! :D I went in to test drive a Nissan Rogue on Sunday and drove it off the lot on Friday! It went very smoothly. exciting! :D I went in to test drive a Nissan Rogue on Sunday and drove it off the lot on Friday! It went very smoothly. More

We bought 2012 Nissan Sentra. This was the MOST enjoyable buying experience I could ever ask for from a car dealership, all thanks to Art Otremba. He was very and very polite, courteous, knowledgeable, and j buying experience I could ever ask for from a car dealership, all thanks to Art Otremba. He was very and very polite, courteous, knowledgeable, and just went way above and beyond what we expected during our purchase.I took hours of his time and he never once had a negative reaction.Good couselling on car models and car features. After I bought the car I saw few touch up on the paint due to glue. I called Art. He said bring it over and we'll look at it. Went and and he took good care of us. Art is a fantastic dealer and puts customer service and satisfaction above everything else.I would recomade very one out there to go see Art Otremba when buy a car. Once again Art Otremba IS THE NUMBER ONE SALES PERSON I EVER DEALED WITH. You rock ART. More

Art was very friendly and attentivite. We made an appointment to see a car I saw on line. He was prompt, showed us the car I wanted, and we bought the car that night for the great price. Art followed appointment to see a car I saw on line. He was prompt, showed us the car I wanted, and we bought the car that night for the great price. Art followed up with phone calls to arrange for pickup of the car and made sure everything went well. More

Recently our cars were totaled during the Oct 4th flood, and my wife and I were in need of replacement cars. After visiting a few dealerships, we decided to check out Ira Nissan in Stoneham. When we entered and my wife and I were in need of replacement cars. After visiting a few dealerships, we decided to check out Ira Nissan in Stoneham. When we entered the showroom, we were cheerfully greeted by a well seasoned salesman named Art Otremba. His calm persona, and patients made us feel very comfortable. After test driving two vehicles, we noticed a familiar face behind the front desk, Mark Bedell (general manager) had remembered us by name from a past car buying experience, which made us feel at home. The Ira team worked together to make the whole process of getting replacement cars, very easy. We were in a hurry to get things done, and all promises were kept. My wife and I will definitely recommend, Ira Nissan in Stoneham to friends and family two thumbs up.............Joyce and Howie Freedman More

Great experience!!! Excellent service!!! Art was a great salesman and Kenny and Eric worked on my financing!! Thanks to the Ira team in Woburn I drive a 2011 Nissan Rouge!! The car is great!! salesman and Kenny and Eric worked on my financing!! Thanks to the Ira team in Woburn I drive a 2011 Nissan Rouge!! The car is great!! More