Kelly Nissan of Woburn

Back in late Qctober, i bought a 2011 Nissan Sentra and this dealership gave me a great deal on the car in addition to a great deal on my trade-in (my trusty old '99 camry). Three months later, in early Fe this dealership gave me a great deal on the car in addition to a great deal on my trade-in (my trusty old '99 camry). Three months later, in early February, someone hit my car and I was in a very traumatic accident which left my brand new car totaled. I went back to the Woburn dealership and they were nothing but nice and very understanding. We managed to get a similar (if not the same) deal on another new car. They were very helpful and I would recommend anyone go to that dealership...and ask for Mike Walsh (of course)! When I went to pick up the second new car he even carried everything I had in my rental, in the pouring rain, to my new car. More

I have worked with Mike Walsh a number of times in both sales, service and sales again recently. If there was a rating higher than "5", Mike Walsh would deserve it. He has an ability to make things as ea sales, service and sales again recently. If there was a rating higher than "5", Mike Walsh would deserve it. He has an ability to make things as easy for his customers as possible without the feeling of any pressure at all. I had previously worked with other dealers and would always leave with an unpleasant feeling. Mike Walsh made me feel like a real part of the Ira Nissan family. Everytime I come into the store, Mike always remembers me and will take the time to make sure my visit is pleasant. His overall knowledge of the business (both sales and service) and willingness to always put the customer's needs first are not easy to come across in this industry. He is a true asset to the IRA company and I will always be sure to work with only him! More

We had an excellent experience with Mike at IRA Nissan in Woburn. He listened to what we were looking for, showed us several options. In a non-pushy way he directed us toward an option that was practical a Woburn. He listened to what we were looking for, showed us several options. In a non-pushy way he directed us toward an option that was practical and a great price for us. We would definitely recommend this dealership to friends. More

I have been to several dealerships in the last two week and found Ira of Woburn to be the best of all… Customer service – was fantastic… i looked over other dealers in the area that did not take my busi and found Ira of Woburn to be the best of all… Customer service – was fantastic… i looked over other dealers in the area that did not take my business seriously and after I closed the deal with Ira they attempted to steal the business. Quality of work – Excellent!!! Friendliness – Everyone was friendly – agreeable – helpful – no complaints. Overall – I would send anyone back to this dealership – I will purchase my next car here as well. Price – We all want a lower price – I was pleased with my deal. More

I have been coming to Nissan for over a year to have my jalopy of a 1996 Sentra serviced and repaired. The guys in the servicing bay have been fantastic, very customer focused, sympathetic, helpful, and th jalopy of a 1996 Sentra serviced and repaired. The guys in the servicing bay have been fantastic, very customer focused, sympathetic, helpful, and thoughtful. The Sentra eventually failed its inpsection so I had to lease a new vehicle. We looked at other dealerships and other brands but ended up with another Sentra and IRA Nissan made the experience relatively easy. Even when there was some tough negotiating over our trade-in, they were flexible enough to allow us to reach a deal. I have no hesitation in recommending these guys. They are professional, not too pushy, and they do not leave you with the normal feeling you get after being in a car dealership that you need a shower! More

I must say when I entered this dealership i truly didn't think my expectations would be met, but when I met salesman Mike Walsh, i knew there was a Santa Claus. Mike was the most respectful, sincere man in think my expectations would be met, but when I met salesman Mike Walsh, i knew there was a Santa Claus. Mike was the most respectful, sincere man in a dealership I have ever met. He listened to what my expectations were and where I needed to be in my price range. I truly walked out a very happy customer. I would recommend this dealership to anyone who truly is considering a new or used vehicle. And my deepest consideration to Mike Walsh for making this dream happen, i haven't bothen a new vehicle in 36 years. More

We were referred to Phil by a friend . As soon as we walked in and met with him, we felt we were in good hands. He was very knowlegebale, friendly and courteous. The overall experience with Phil was g walked in and met with him, we felt we were in good hands. He was very knowlegebale, friendly and courteous. The overall experience with Phil was great and we will definitly refer friends and family!! Thank you and Happy Holidays!! PS: We love our Murano!!! Hasna & Hassan Mousaid More

Phil is incredible! My family and I had visited the Phil is incredible! My family and I had visited the dealership a few weeks back to begin searching for a new vehicle. My current lease was appr Phil is incredible! My family and I had visited the dealership a few weeks back to begin searching for a new vehicle. My current lease was approaching it's end and it was time to look for a new one. Phil's ability to listen, understand and come back with exactly what the customer is looking for was welcoming! I never felt like I was "trying to get a deal". I did my homework, he listened to our needs and wants in a vehicle in addition to our budget and a few weeks later, here we are. I have my brand new 2011 Murano and look forward to working with Phil and the Ira Nissan of Woburn team for years to come! Many thanks for making this sometimes stressful process, enjoyable, exciting and seamless! Happy Holidays! More

I took my car for oil change and to investigave the noise coming from one of the front tires. After they checked everything in the car, I was told there is nothing wrong exept the tires. They told me to get coming from one of the front tires. After they checked everything in the car, I was told there is nothing wrong exept the tires. They told me to get 4 brand new tires and the noise will be gone. I bought the tires and left my car there. Finally, i got a hold with them after 5 tries, trying to find out if my car is done, and when I get there to pick up my car, they told me the noise is not completely gone, but everything is fine with my car. And the reason I still have noise because of the mileage of the car(90K but my car is in mint condition, never been in the accident). On top of it they scratched the rims very badly while changing tires!! And they broke air monitor on one of the tires!!! Overall, they said they are denying everything!! I went for a noise, and got a bill of 1350$, and the noise is not fixed. After that my local mechanic gave an estimate of 200$ to fix the noise. Your service is horrible!! And expensive!! More

I went to IRA Nissan specifically to take a look at a Jeep. The customer service I received when I arrived was great and was one of the main reasons I went with IRA over several other Jeep dealerships I Jeep. The customer service I received when I arrived was great and was one of the main reasons I went with IRA over several other Jeep dealerships I visited. Mike was extremely helpful throughout the process and I had a great experience. Would definetely recommend to people looking to go used. More