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Kelly Toyota of Hamburg

Hamburg, PA

3.9
1,357 Reviews

41 Industrial Drive

Hamburg, PA

19526

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1,357 Reviews of Kelly Toyota of Hamburg

October 22, 2019

34k mileage service on my 2016 Prius I have worked with Freedom Toyota for some 15 years. Have purchased 4 cars from them and had them all serviced there so am well pleased with their ve More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murphy, Jeremy Brendel
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Freedom Toyota Team

October 21, 2019

Friendly but professional Took care of my service needs quickly, kept me updated , out the door @ a fair price, transported me another location so I could get something done ! More

by Byron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brendel
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Freedom Toyota Team

October 15, 2019

Camry 5k mile service Easy process. Drive in, get out, sit about an hour and then your car comes back to you. I recommend this dealership for service and sales. More

by Brett300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brendel
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

Brett, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Freedom Toyota Team

October 10, 2019

Excellent customer care, very friendly and quick service. Jeremy was a great help. I sincerely appreciate the time he took to explain everything to me. More

by P.whitaker
Recommend Dealer
Yes
Employees Worked With
Jeremy Brendel
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

Thank you for your great review! We're glad to have Jeremy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Freedom Toyota Team

September 28, 2019

100,000 Tacoma service Excellent customer service. Excellent facilities. Chad Croft is an excellent service manager. The waiting area is extremely accommodating. Purchased v More

by Brian Potteiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Croft
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Freedom Toyota Team

September 28, 2019

New car Raj was wonderful to us. So was the finance guy! Sorry I forgot his name 😔 We were just driving by, saw the car, and 2 hours later I had the car! We More

by Conrad64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Majumdar
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Freedom Toyota Team

September 26, 2019

Super job This dealer went above and beyond to assist and answer questions. They were very professional yet extremely personable. It was obvious that they put t More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domingo and Jeff
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

At Freedom Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Freedom Toyota Team

September 23, 2019

Great buying experience! I just bought a certified pre-owned Corolla. Great condition, great service, good price. Raj was excellent to work with. He was extremely knowledgeabl More

by mlskojak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Majumdar
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Raj was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Freedom Toyota Team

September 17, 2019

Routine maintenance Excellent customer service, quick service. So glad to see Nicky back. He's awesome. Appreciate the time he takes explaining everything and giving know More

by Bigred17922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicky Gentili
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Freedom Toyota Team

September 17, 2019

My first service/inspection The service department got me an appointment on the same day I called for my first oil change since purchasing my vehicle. Once I was there they came More

by HappyGirl2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Chicu
Nov 11, 2019 -

Kelly Toyota of Hamburg responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Freedom Toyota's Service Department. Sincerely, The Freedom Toyota Team

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