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Kempthorn Mercedes-Benz

Canton, OH

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212 Reviews

1449 Cleveland Ave NW

Canton, OH

44703

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Showing 212 reviews

February 11, 2019

A great buying experience The employees at Kempthorn were very honest and patient during the buying process. They answered all of my questions thoroughly and made the process a More

by Kessler01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Jay Murdock
Feb 13, 2019 -

Kempthorn Mercedes-Benz responded

Thank you so much for the review! Kempthorn Motors appreciates you taking the time to let us know how we are doing. We value your business. Thank you for choosing Kempthorn Motors! Have a great day and please drive safely!

January 01, 2019

Fast, friendly, dependable service!! We have leased 3 cars with Kempthorn and as always the servo was first class. Kempthorn has by far exceeded our expectations. We have never been in a More

by #flyeaglesfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Murdock
Jan 02, 2019 -

Kempthorn Mercedes-Benz responded

Thank you for the review! Kempthorn Motors appreciates your business. Please contact us anytime with any questions or concerns. Have a great day and please drive safely!

November 30, 2018

Excellent experience Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he More

by wayjoper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hargis, Ian Franz, Brody Campbell
Nov 30, 2018 -

Kempthorn Mercedes-Benz responded

Thank you so much for the review! Kempthorn Motors appreciates your business. Thank you for taking the time to let us know how we are doing. Please contact us anytime with any questions or concerns. Have a fantastic day and enjoy your new vehicle!

November 06, 2018

Easy and friendly buying process. Cooperative negotiation. Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked togethe More

by Wahoo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Ruth Franz, Jay Murdock, Brody Campbell
Nov 06, 2018 -

Kempthorn Mercedes-Benz responded

Thank you so much for the review! Kempthorn Motors appreciates your business. Thank you for taking the time to let us know how we are doing. We are honored that you chose our dealership! Enjoy your new vehicle! Have a wonderful day and please drive safely!

November 01, 2018

Courteous and respectful treatment by everyone we met with. The whole process of leasing our fifth auto from Kempthorn was very competent. Each step in the process was thoroughly explained was virtually seamles More

by Mingo74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Jay Murdock
Nov 01, 2018 -

Kempthorn Mercedes-Benz responded

Thank you so much for the review! Kempthorn Motors appreciates your continued business. Thank you so much for taking the time to let us know how we are doing. Please do not hesitate to contact us anytime for any questions or concerns. Enjoy your new car! Have a fantastic day and please drive safely!

November 01, 2018

Focus on car sales but not the service I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I canno More

by rvkonowal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Novak, Aaron Gerber, Diane Huff, Matt Burrell
Nov 02, 2018 -

Kempthorn Mercedes-Benz responded

Good Morning Mr. Konowal, Kempthorn Motors is sorry to hear of your service experience. I will have our service manager, Aaron Gerber contact you ASAP. We want to make this right. Thank you for letting us know about your experience. We value your business. Have a great day.

October 30, 2018

Went above and beyond to find exactly what i wanted. I wanted a specific model and color at the end of the model year. They went above and beyond to find exactly what i wanted and have it brought here. More

by nnoble83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Ruth Franz, Jay Murdock
Oct 30, 2018 -

Kempthorn Mercedes-Benz responded

Thank you so much for the review! Kempthorn Motors appreciates your business. Thank you for taking the time to let us know how we are doing. Have a great day and please drive safely!

September 17, 2018

VW=Valued Worthwhile Over the years, I have had a 1999 Jetta, and loved how it was a useful, fun-loving, little tank. It was a gift for my sons/family to get to help them More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Murdock, Brody Campbell
Sep 17, 2018 -

Kempthorn Mercedes-Benz responded

Thank you so much for the review! Kempthorn Motors appreciates your business. Please contact us anytime with any questions or concerns. Have a great day! Enjoy your vehicle and please drive safely!

September 01, 2018

Tiguan I had a wonderful buying experience at Kempthorn auto. My sales associate Bob Novak was excellent! He was very patient with me and was able to get ex More

by Tiguan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Novak
August 31, 2018

Would not buy a car anywhere else! I have been leasing and purchasing cars from Kempthorn's since 1992. Your sales staff are always helpful, kind, experienced and knowledgeable each ti More

by bellaciao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron at Service!, Dana Parker, Mitch Girard, Jim Kempthorn
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