Ken Ganley Chrysler Dodge Jeep Ram Mentor

Terrific Service We found Ganley Village through the Costco Auto Buying program and we are glad we did. Our salesman, Bob Kukwa, was phenominal. He answered all our We found Ganley Village through the Costco Auto Buying program and we are glad we did. Our salesman, Bob Kukwa, was phenominal. He answered all our questions honestly and if he didn't have the answers he found them quickly. Rob Franks made the finance part of it as painless as possible. They were very patient with us since we hadn't bought a new car in 12 years. Even after the sale, the service here has been A+. It was worth the drive to come here. They have made car buying an enjoyable experience. Mike and Debbie Szalkowski More

Easy to deal with and very helpful I bought my first car through this dealership and it made my car buying experience relatively simple. Everyone was very friendly and helpful. They tre I bought my first car through this dealership and it made my car buying experience relatively simple. Everyone was very friendly and helpful. They treated me well, so I'd have to say I recommend them. More

They keep me coming back! I recently bought my third van from this dealership - a 2013 Chrysler Town & Country. As a customer of this dealership for over 15 years, I am always I recently bought my third van from this dealership - a 2013 Chrysler Town & Country. As a customer of this dealership for over 15 years, I am always impressed by the professional staff and incredible service. I searched the website in preparation for this purchase and appreciated the photos and details provided for each vehicle in the inventory. Eric assisted patiently and professionally via text message during our weeks of decision-making and questions. We love the new van and appreciate the deal that perfectly suited our needs. This sort of experience keeps me loyal and uninterested in buying from other dealerships! Eric was awesome. Thank you so much! More

Great People, Trustworthy Dealer I had a great experience at Ganley Village in Painesville. My salesman, Robert Kukwa, was incredibly knowledgable about the cars on the lot. He was re I had a great experience at Ganley Village in Painesville. My salesman, Robert Kukwa, was incredibly knowledgable about the cars on the lot. He was really patient in helping me find the car I wanted, and the sales manager, Ken Kukwa, was flexible in helping me get the car at a price that I was comfortable with. I will be back in the future! More

Vanni and Mike went above and beyond to get us the best deal We weren't sure which jeep to get, but Vanni and Mike helped us narrow down the best Jeep and deal. Thank you Vanni for your patience:) Thank you Mike We weren't sure which jeep to get, but Vanni and Mike helped us narrow down the best Jeep and deal. Thank you Vanni for your patience:) Thank you Mike for your professionalism! Definitely would recommend this dealer to my friends. More

Excellent We had a great experience purchasing our 2015 Ram Tradesmen today. Bob was extremely helpful and went above and beyond to get our business. I high We had a great experience purchasing our 2015 Ram Tradesmen today. Bob was extremely helpful and went above and beyond to get our business. I highly recommend him. More

I will be a customer for life.!! Henry Was very professional! I thought it was going to be impossible to get the car I wanted. Not at all! It was the best experience I've ever had Henry Was very professional! I thought it was going to be impossible to get the car I wanted. Not at all! It was the best experience I've ever had buying a vehicle. Thank you so much Henry! You definitely have a customer for life! More

Ganley Village went above and beyond to get us in our SUV There were many hurdles we knew we would have due to our current vehicle. We went to Ganley Village to look for a used vehicle we had seen on the webs There were many hurdles we knew we would have due to our current vehicle. We went to Ganley Village to look for a used vehicle we had seen on the website and both the salesman and the finance department worked on our sale for the entire day to get us the payment as well as the SUV we wanted. Everyone was helpful and we walked out at the end of the day exactly as we had hoped, with a new SUV!!! More

Great Sales Dept., poor Service Dept.!! Our salesperson, Eric Thompson was very friendly and helpful. Everyone is the sales dept. was nice and made you feel appreciated. Not so much when w Our salesperson, Eric Thompson was very friendly and helpful. Everyone is the sales dept. was nice and made you feel appreciated. Not so much when we recently went to their Service Dept. Not one person will look up and acknowledge you when you are standing there waiting. No one greets you or even thanks you when you leave. A girl in the back came walking through to get papers off the printer yawning with extremely short shorts on (really unprofessional). Our salesperson came in to greet me and tried to get an answer as to where our car was, and then he finally located it outside running, no one told us it was ready or they were even bringing it around. The guy who handles the detailing acts like he doesn't want to be there and could care less that you are there. Overheard the other employee ask a customer why he was there, the customer replied for a free oil change and his response was "what makes you think you get a free oil change", really!!?? Customer said his salesperson gave it to him. No apology for being rude. This Service Dept. needs a reality check and a lesson in customer service!!! More

Excellent customer service Our product specialist, Vanni Pikus , was informative, helpful, very eager to answer all questions and did product research when needed. She is very f Our product specialist, Vanni Pikus , was informative, helpful, very eager to answer all questions and did product research when needed. She is very friendly but then has a quality to switch to business mode which is a wonderful because she didn't waste our time. Very positive experience!! Love her ability to communicate in a friendly and effective manner. More