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Ken Ganley Ford Norton

Norton, OH

4.8
3,147 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,148 reviews

December 23, 2021

Everyone is so nice and friendly. It was a pleasant time waiting for my vehicle to be serviced. More

by Scaffey0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie
Dec 27, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 23, 2021

Did a good job addressing concerns. Prompt service availability. Friendly and helpful advisors. Plan to use service again. More

by NTYREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

December 22, 2021

Excellent Service work!! Was in and out in a timely manner!! Scott was very professional and knowledgeable! More

by Missylea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Ken Ganley Ford Norton responded

Missylea, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 21, 2021

Super nice crew and will comeback for service again.The technician done an excellent job. More

by abamer67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Fulton and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

December 21, 2021

Buying out my lease, very easy fast experience, both Franco and the credit manager were friendly and easy to deal with. More

by karen62s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Ken Ganley Ford Norton responded

Karen, Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback!

December 18, 2021

Great service and customer care on every visit for my 2018 F150. Try them out! More

by T Ohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

December 16, 2021

Very friendly staff, including my sales person Ken Steele and finance department! My parents bought a car from Ganley almost 20yrs ago and guess it was my time. More

by ROBERTRASCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Steel
Dec 16, 2021 -

Ken Ganley Ford Norton responded

Robert, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 15, 2021

Had a very good experience. Coming from another dealership that I was not happy with there service dept. and there care of my vehicle. Your office serviceman was very helpful in trying to help me More

by SWIMNINAFSHBWL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Erdman…..
Dec 16, 2021 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

December 15, 2021

Very nice people to deal with from beginning to end of the deal great people More

by Ed.ramey12
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
Dec 16, 2021 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Thank you for the great review!

December 14, 2021

I am a repeat customer at Ganley. The level of professionalism displayed there is awesome! I am very happy to have such a great dealership close to home. Thanks Ganley Ford! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Ken Ganley Ford Norton responded

Rob, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

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