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Ken Ganley Ford Norton

Norton, OH

4.8
3,141 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,141 reviews

October 11, 2021

You did a excellent job Fulton. I'm glad I brought my car to you More

by Thomasv68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business, Thomas. We appreciate you taking the time to leave us this five-star review. We're happy to hear that Fulton was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

October 09, 2021

The sales group was right there to answer all of my questions the sales person was excellent about his job he had all the right answer's More

by BWESF612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

Oct 10, 2021 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2021

Great in and out price was exactly what I was told it would be ta tad😎 More

by Brichards7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Oct 10, 2021 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 08, 2021

Very pleased with the service I received at Ganley Ford. I was in and out in less than a hour. My service advisor Fulton Benya was very easy to deal with and knowledgeable about the process which helped me More

by Zep 75
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Fulton and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

Oct 10, 2021 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 08, 2021

Not a service writer at all can not follow customer directions going to MONTROSE ford More

by CLANDENBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fulton Benya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Ken Ganley Ford Norton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 07, 2021

Friendly environment, curious staff, timely service! Service staff works with you to get a great value for the service! More

by PWHITE8278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

October 07, 2021

Great service. Friendly atmosphere. All employees great. Best experience ever. Franco very helpful and efficient More

by geegeepa13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. Franco and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

October 06, 2021

Work was done as asked and on time. Fulton was very helpful, as he always is. More

by Customer
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 06, 2021

Our salesman, Des, is amazing. He listens to what customers want and care about. I feel like I am part of a family. He is the reason we keep coming back to Ganley. More

by lkmachar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Des had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 05, 2021

Great service always ready quickly and fixed right the first time. Will always return for service and sales. More

by rabtrucking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

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