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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

August 02, 2021

I had a great experience with Franco. It made buying a car fun. It was a easy location to get to. This is the place to go. More

by Casalinovaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new vehicle!

August 01, 2021

The dealership was very nice. Everybody was very professional. Franco was easy to work with and explained everything to the extent that was required. It was a smooth process. More

by slittle22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 31, 2021

Franco is first class. Best customer service even compared with the so-called luxury dealerships. Felt right at home as soon as I walked in. Very friendly crew. More

by Suttonjw1717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

Ken Ganley Ford Norton responded

It's fantastic to hear that Franco provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

July 31, 2021

I deal with Desmond Norvell for all of my vehicle needs. The dealership and Desmond make everything smooth as it could ever be and I’m very thankful for them both. More

by Jason.B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that Desmond is always able to help with exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jason, for choosing Ganley Ford!

July 30, 2021

I always appreciate the great service I get at Ganley Ford. They are all so polite and professional. I would highly recommend this dealership for service and sales More

by KFIELDS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Jul 30, 2021 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Aug 13, 2021 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2021

They were very courteous and took my car in immediately. Honored my coupon that I forgot at home. No issues at all. Car was clean when I went to leave. More

by CRADDOCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jul 28, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

July 28, 2021

Excellent service and very nice. It’s really hard to get that part right now and they got it to me when I really needed it done. More

by JOSH Jenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jul 29, 2021 -

Ken Ganley Ford Norton responded

Thank you so much, Josh, for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 13, 2021 -

Ken Ganley Ford Norton responded

Hi Josh, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2021

Very friendly and good work done but service was slow and advisor did not update me on progress... Almost 2 hrs to change a tire. Also waiting area did not have any beverages. More

by djnbastock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

They gave me a oil change and a tire rotation at a good price and it was at a long wait time.I will be back. More

by jamesj2855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jul 28, 2021 -

Ken Ganley Ford Norton responded

James, We appreciate your business, Paul and our team looks forward to serving you again soon!

July 26, 2021

Had a recall due on my truck worked around my schedule to get completed on Saturday while I waited , just before going on my vacation More

by brianmplummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember advisors name
Jul 26, 2021 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback!

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