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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

July 19, 2021

Our sales representative, Aaron, was friendly, answered our questions, and explained everything well. We did not feel pressured into anything and had plenty of time to discuss and make the best decision fo More

by mv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Jul 20, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Aaron had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

Jul 20, 2021 -

Ken Ganley Ford Norton responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ganley Ford Barberton. We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2021

The gentlemen that assisted me with the purchase of my vechile, were very pleasant and informative. They assisted me with any questions that I had great deal of knowledge and worked as a great team I for More

by marnitacobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Jul 17, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car, Marnita! All of us at Ganley Ford are glad to have you as a customer.

July 16, 2021

Internet sales rep, Emily was nice. Salesperson was helpful/personable. Finance guy was helpful. Everyone was polite. I would shop here again. Only error was mileage listed incorrectly online. More

by Deb73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer Fincham
Jul 17, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us this great review, Deb! We're thrilled to hear that you found your experience with Emily and our team to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford. Congratulations on your new purchase, Deb!

July 15, 2021

Had a good experience no pressure tony treated us right everything was explained to our satisfaction financing was explained well and to our satisfaction thankyou More

by Panther
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Ken Ganley Ford Norton responded

Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 15, 2021

Clean. Friendly staff. Usual wait time for a dealership. Price is higher then an outside oil change vendor but other inspections are done also so I understand. More

by Celestefournier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Ken Ganley Ford Norton responded

Celeste, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

July 15, 2021

Outstanding, easy to work with. Great customer service. They did everything you want professionals to do. We look forward to hopefully be able to work with Ganley Ford again More

by DARYN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that Tom was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

Jul 16, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that Tom was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

July 15, 2021

Nice to work with, salesmen made it easy to get the vehicle l wanted, took very good care of me..very happy with my new vehicle More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Temsey, Carly Neubert, Jennifer Fincham
Jul 15, 2021 -

Ken Ganley Ford Norton responded

Thank you so much, Jimmy, for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

July 14, 2021

Appointment made quickly, my car was taken on time and all questions answered by the service representative. I would highly recommend this dealership for service. More

by Connienolte100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know -sorry
Jul 14, 2021 -

Ken Ganley Ford Norton responded

Thank you, Connie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

July 13, 2021

Had my 2002 F150 in for some routine maintenance. They located some issues with my shift linkage and reported it to me with a price. I requested they fix it and they did. The only issue I had though was t More

by JPM834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in Sales., Paul Asano
Jul 14, 2021 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Please don't hesitate to reach out to us if you have any questions or concerns, Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 12, 2021

Lost the car keys, didn’t have anyone to drive their shuttle that could take me to work, said car leaking oil but no quote More

by langos2582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Asano
Jul 29, 2021 -

Ken Ganley Ford Norton responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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