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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

July 07, 2021

Ganley Ford consistently can get me in for quick reliable service. The best part is that reach via email or phone to let me know when service is needed. Keeping my F150 in top shape! More

by jwasmer22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jul 07, 2021 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your service experience with Ganley Ford. We appreciate your business and hope to see you again soon!

July 07, 2021

Ganley Ford treated me right when it came to buying my new vehicle. Tony Z. and Matt P. worked with me, and I am hard to please. Trade in price was good, new vehicle price was fair given the market. Thank More

by YerSister
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Ken Ganley Ford Norton responded

Thank you! Tony, Matt and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

July 06, 2021

Always excellent to deal with! Never had any problems when ever I did they took extra care to resolve the issue We have bought many vehicles from Ganley More

by KAREN.MARKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review, Karen. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

July 06, 2021

I love my new car! Super quick and easy process with Francos help! My bronco came quicker than expected! I had a few special requests and he delivered all of them for me! Thank you again Franco More

by Cuthairmandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco and the team met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 05, 2021

I bought my 2020 Ford Fusion from this dealer. It is my 3rd Fusion. I have owned every generation. This car is my work vehicle. I put on a lot of miles and I depend on it. I am new to this dealer since I b More

by Jordan P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Jul 05, 2021 -

Ken Ganley Ford Norton responded

Jordan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jul 10, 2021 -

Ken Ganley Ford Norton responded

Jordan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 04, 2021

I think Ganley Ford is a great dealership. I would recommend them to my family and friends. More

by Darla2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Jul 04, 2021 -

Ken Ganley Ford Norton responded

Darla, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

July 03, 2021

Repairs were great. But I never received a paper with the recommended repairs. I called the next day to request the paper and they said they would have my service man call me but he never did call. I More

by shareysturn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jul 04, 2021 -

Ken Ganley Ford Norton responded

Sharey, Thank you! Paul and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

Jul 04, 2021 -

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 02, 2021

Very professional and alway courteous. Every issue I have had was handled correctly. More

by rlowry1822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2021 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

Aaron was so professional and was so patient with me! More

by Jallison611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Jul 02, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Aaron, and for taking the time to leave us this wonderful feedback!

July 01, 2021

Scott was very helpful and professional with good communication and time. More

by VFODOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Ken Ganley Ford Norton responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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