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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,712 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,712 reviews

October 18, 2026

Very professional wasn't there that much but they got the job done and called me More

by ramontemccombs
Recommend Dealer
Yes
Employees Worked With
Forgot her name.
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Oct 19, 2026 -

Ken Ganley Ford Norton responded

We’re glad the service on your Ford F-150 was efficient and that we could keep you updated by phone. Knowing that our professionalism and timely calls met your expectations is rewarding.

Oct 20, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback! We're thrilled to hear that you found our team professional and efficient. We strive to keep our customers informed and ensure the job is done right. We appreciate your support and look forward to serving you again!

October 18, 2026

Really knowledgeable about my vehicle Automatically knew what my issue was and moved quickly to set up the appointment. More

by ramontemccombs
Recommend Dealer
Yes
Print
Oct 19, 2026 -

Ken Ganley Ford Norton responded

Knowing that our team quickly identified your F-150’s issue and scheduled your service appointment is rewarding. Your kind words and five-star rating mean a lot to our service team.

Oct 20, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your kind words! We're thrilled to hear that our team was able to quickly identify your vehicle's issue and set up your appointment. We strive to provide knowledgeable and efficient service. We look forward to helping you again!

October 18, 2026

I dropped off my vehicle for recall work and requested it to be ready around 2:00pm. It was ready earlier around 1:30pm. More

by KRGTMILLER65
Recommend Dealer
Yes
Employees Worked With
Lilly Miller
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Oct 18, 2026 -

Ken Ganley Ford Norton responded

Knowing that the recall work on your Ford Edge was completed ahead of schedule is rewarding to our team. We’re glad we could accommodate your timing request so efficiently.

October 17, 2026

We have gotten several cars from there and the service is always great We recommend Ganley to our friends More

by srowles61
Recommend Dealer
Yes
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Oct 18, 2026 -

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Explorer service over the years. Knowing our service has consistently met your expectations and that you’d recommend us to friends means a lot to our team.

Oct 19, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2026

Good energy , reliable, everyone working hard and good service. Dependable. Great selection of vehicles great staff More

by DAVIDFITZ369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2026 -

Ken Ganley Ford Norton responded

Knowing you found our service energetic and reliable means a lot to our service department. We’re glad the service on your Ford F-150 felt dependable and that our team and vehicle lineup impressed you.

Oct 19, 2026 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2026

Easy scheduling, quick service, friendly service department Got out earlier than expected. Car was washed as well More

by STEVENGKARL
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
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Oct 17, 2026 -

Ken Ganley Ford Norton responded

Thank you for the five-star review and your kind words. We’re glad scheduling was hassle-free and that your Explorer was ready sooner than expected, freshly washed and waiting for you.

October 17, 2026

Quick service. Knowledgeable and courteous technicians! I appreciate Allan taking time to do research on my issue! More

by MSDLSHROPSHIRE
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
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Oct 17, 2026 -

Ken Ganley Ford Norton responded

We’re glad the service on your Escape was efficient and our technicians made you feel well taken care of. Our team is pleased Alan could take the time to research your issue thoroughly.

October 17, 2026

Everything done timely and kept well informed. ...haven't ever been disappointed Great customer service experience with everyone More

by Neptune316316
Recommend Dealer
Yes
Employees Worked With
Alan Kinnaird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Kinnaird
Print
Oct 17, 2026 -

Ken Ganley Ford Norton responded

We’re glad the service on your Ford Bronco was prompt and kept you well-informed. Your kind words and five-star rating mean a lot to our service team.

October 16, 2026

I had an issue where the engine cut out on my E350 motorhome while I was driving. They said bring it in, checked all the codes to make sure everything was okay, and told me it was good to go. All for More

by BrubakerRon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 16, 2026 -

Ken Ganley Ford Norton responded

Hearing that our thorough inspection of your Ford E350 motorhome’s engine codes met your expectations at no charge means a lot to our service department. Mike is pleased he could get you back on the road safely. Thank you for entrusting us with your service.

October 16, 2026

Excellent service. The work was done timely. Highly recommended Very happy with the work done More

by jgaeckle
Recommend Dealer
Yes
Employees Worked With
Brianna Dantz
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Oct 16, 2026 -

Ken Ganley Ford Norton responded

We’re glad the service on your Ford F-150 was completed promptly and met your expectations. Your high praise and recommendation mean a lot to our service department.

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