Ashley Neely

I got a call from the service department informing me of a recall notice. They helped me make an appointment. There time estate was right on. I was ever happy with my interaction with Ken Ganley dealershi a recall notice. They helped me make an appointment. There time estate was right on. I was ever happy with my interaction with Ken Ganley dealership. More

by jhevener Verified Customer Verified Customer

Report | Print

Very helpful and addressed all my concerns Handled all my recalls and is very knowledgeable recalls and is very knowledgeable More

by Lorin Verified Customer Verified Customer

Report | Print

Always friendly, professional, and delivers what is promised. Nice waiting area with plenty of coffee. promised. Nice waiting area with plenty of coffee. More

by Jcstnnet Verified Customer Verified Customer

Report | Print

I recommend them to be one of the best friendly people I have met since I moved to Akron here from Maryland..I trust they will keep up the good work. have met since I moved to Akron here from Maryland..I trust they will keep up the good work. More

by kwasiboateng787 Verified Customer Verified Customer

Report | Print

Ganley ford Norton has always listened to my concerns and worked tirelessly to identify the issue and repair them in a timely manner. worked tirelessly to identify the issue and repair them in a timely manner. More

by brian Verified Customer Verified Customer

Report | Print

All was real good just wish it wasn't so expensive The staff so nice and friendly but I wish it was not so expensive staff so nice and friendly but I wish it was not so expensive More

by WEB0011 Verified Customer Verified Customer

Report | Print

The entire staff is great. I wouldn’t take my car anywhere else for service I wouldn’t take my car anywhere else for service More

by tbyers4522 Verified Customer Verified Customer

Report | Print

The entire process from start to finish was professional and hassle-free. Communication was excellent, and I appreciated the time taken to thoroughly diagnose the concern and explain the findings. Ashley an and hassle-free. Communication was excellent, and I appreciated the time taken to thoroughly diagnose the concern and explain the findings. Ashley and the service team kept me informed throughout the process and made everything easy to navigate. The availability of a loaner vehicle without having to ask was a nice touch and reflected a strong commitment to customer satisfaction. More

by ADAM.ROBERTSON.81 Verified Customer Verified Customer

Report | Print

Outstanding service from Ashley. If everyone there are as concerned for their customers as she I give them a 10 star rating. If everyone there are as concerned for their customers as she I give them a 10 star rating. More

by Kurt Verified Customer Verified Customer

Report | Print

Overall experience was great. Glad a loaner vehicle was available due to repairs taking longer than expected. Ashley kept me informed in a timely manner Glad a loaner vehicle was available due to repairs taking longer than expected. Ashley kept me informed in a timely manner More

by Chadvhenderson Verified Customer Verified Customer

Report | Print