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Ken Ganley Ford Norton

Norton, OH

4.8
3,226 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a ...
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2835 Barber Rd

Norton, OH

44203

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Showing 3,226 reviews

March 26, 2021

Tom went out of his way to make a frustrating situation into a good experience. We ended up buying two trucks from him. He delivered them both and the transactions went very smooth. More

by G. REECE
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your two new trucks! All of us at Ganley Ford are glad to have you as a customer.

March 26, 2021

Fast and friendly service. Austin was very helpful and knowledgeable. Paperwork was fully explained and quickly completed. Over all a great and friendly quick experience. More

by Mhamric81
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey, Aaron Forsythe, Carly Neubert
Mar 28, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. Austin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

March 26, 2021

The easiest buying experience I’ve had for a vehicle! Tom Stancil was very friendly and did not push for any extras. I would definitely go back! More

by JMSTRAINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Tom had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 26, 2021

Aaron Forsythe gave us outstanding service. Plus his boss was easy to deal with. Made our deal surprising pleasant.Would truly come back if interested in buying another vehicle More

by FLUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Aaron and John had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

March 26, 2021

It wasa good experience dealing with this dealership and especially with Franco. He was friendly, explained things well and was overall a good guy. Would encourage others to go there More

by Pastormaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Franco had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 26, 2021

Very knowledgeable and friendly team that knows the in and outs. Down to earth folks that's a pleasure to deal with. Great service for a good price! More

by richardframe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Thank you, Richard, for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

March 26, 2021

Told a hour but they got it done sooner and even incldued a free wash great service great people definitely going back for service awesome More

by lukethomas922013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 25, 2021

Great dealer to work with! I would highly recommend to anyone in the market for a new vehicle. My salesman was very knowledgeable and helpful! A+ experience all the way around! More

by icater4u912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 25, 2021

Paul Adana was a joy to work with. He is a true professional and knows how to treat customers. My vehicle was taken in on time and the work completed in a timely manner as I waited. Paul also took More

by Peronaterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

March 25, 2021

Aaron did a great job at walking me through the car I was interested in. He went and sat in the truck as I drilled him with questions and answered them very well and with honesty. I drove a long way to get t More

by eric_evans5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Forsythe
Mar 26, 2021 -

Ken Ganley Ford Norton responded

Thank you, Eric! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford and congratulations on your new vehicle!

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