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Ken Ganley Ford Norton
Norton, OH
3,165 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,165 reviews
December 30, 2020
I had a great expierience with Franco. He was very attentive and did everything possible to accomadate. I would highly recomend he and the rest of the staff at Ganley. attentive and did everything possible to accomadate. I would highly recomend he and the rest of the staff at Ganley. More
by j.r.pertee
December 30, 2020
This was third time I had this car on for this problem. Previously, behavior couldn't be identified. This time, persistence by service paid off. It identified the problem with torque converter and has Previously, behavior couldn't be identified. This time, persistence by service paid off. It identified the problem with torque converter and has fixed the problem. All under warranty. Thanks for your efforts all while were I evolved. Your dedication and expertise is appreciated. More
by REDLE
Verified CustomerEmployees Worked With
Paul Asano
December 30, 2020
Fulton listened to everything I needed done and fixed it I am completely satisfied with the service department work. He explained what needed to be fixed. I am completely satisfied with the service department work. He explained what needed to be fixed. More
by 6MILESHI
Employees Worked With
December 30, 2020
Great as always Fulton is always great and takes care of my truck, even cleans it for me I will always use ganley ford for their great service my truck, even cleans it for me I will always use ganley ford for their great service More
by JANSLITTLETYKE
Employees Worked With
December 29, 2020
They were very accommodating, did the service very fast, and even washed my vehicle! The staff were friendly and the waiting room was set up to make it easy to stay distanced during this pandemic. and even washed my vehicle! The staff were friendly and the waiting room was set up to make it easy to stay distanced during this pandemic. More
by JOHNNYTRS
Employees Worked With
Andrew Erdman, Five Stars
December 29, 2020
They were easy to deal with. Got me right in. Treated me well while I waited. Very informative with what they did. Great to deal with. Very friendly me well while I waited. Very informative with what they did. Great to deal with. Very friendly More
by Mal
Employees Worked With
December 26, 2020
Everyone was so nice and helpful.the garage was clean didn’t even look like a garage. Waiting room was nice and everything was social distanced and warring masks didn’t even look like a garage. Waiting room was nice and everything was social distanced and warring masks More
by Holderbaumr55@gmail.com
Employees Worked With
December 22, 2020
I had a great experience. I have been dealing with this issues with my 2011 Ford Escape for a few years now and the team was able to confirm and resolve the issue. My only concer was with the price for a issues with my 2011 Ford Escape for a few years now and the team was able to confirm and resolve the issue. My only concer was with the price for a job. If it wasn’t due to a design where the front wiper fluid was connected to the fuse of the rear wiper I would had just removed the fuse. So over $800 to resolve the problem feels a little ridiculous. However, this wasn’t an issue with the service department. They did an amazing job with what they had to work with. More
by cramseyoh
Employees Worked With
Paul Asano
December 22, 2020
The deal went through quicker than i thought. Everyone was nice. No pressure. FRANCO was awesome! Very nice. Explained everything. Was able to answer my questions. was nice. No pressure. FRANCO was awesome! Very nice. Explained everything. Was able to answer my questions. More
by Buckeye70
