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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

October 03, 2020

Our experience with Ganley Ford was excellent. We would definitely recommend the dealership and our salesperson Aaron to anyone looking for a vehicle. Thank you for making our car shopping experience quic More

by New Ford buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
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Oct 04, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

October 02, 2020

Super Friendly, great customer service and they were very fast working on my car. The complimentary car wash was also a great touch! Highly recommend More

by Abowersox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Oct 02, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2020

The sales associate was very nice informative and moved very fast. The store was very clean as well. I would visit again in the future More

by truelove816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Oct 04, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

October 01, 2020

I was very pleased with the attention and service I received. Everyone was warm and welcoming and explained the service that I came in for and offered reasons for my concerns. More

by woolly1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Asano
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Oct 02, 2020 -

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

September 29, 2020

They do thorough work, and take good care of my vehicle. Anytime I've had major work done, it gets done right. They aren't a high pressure dealership. More

by JDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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September 29, 2020

Was not really impressed with the 20 employees that I saw not wearing your mask correctly I mean it it’s mandated that you wear a mask but none of them had them on correctly. Was wondering the service depart More

by kweekley86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
2.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2020

The car salesman and service staff are friendly and knowledgeable about the vehicles and we have gotten quite a few cars or trucks from here More

by ROCKDAVID50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2020 -

Ken Ganley Ford Norton responded

David, Thank you for your business and this review. We're happy to hear Tom, Benya and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2020

The person I worked with was informed and professional. I kept up-to-date knew what he was saying. He was friendly, engaging, and good. More

by JAZEBEL152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Sep 29, 2020 -

Ken Ganley Ford Norton responded

Hello, Thank you for your very kind review. Paul and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

September 27, 2020

Scott was able to get me a tire that I could afford since I couldn’t afford what was on my Ford Escape. I was pleased with the service. More

by cpokopac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2020 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 26, 2020

I walked in knowing what car I wanted and walked out with the car I wanted! It was very fast and very friendly environment! I would definitely recommend!! More

by Karyn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2020 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

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