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Ken Ganley Ford Norton

Norton, OH

4.8
3,165 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,165 reviews

October 21, 2020

We had a great experience in buying this car. Franco and the team stayed well after hours to finalize everything and get us in the car that night. More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Ken Ganley Ford Norton responded

Thank you, Rich, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 21, 2020

The warranty service I received was exceptional. I was offered a ride and the repair was completed in a very timely manner. The service tech was both courteous and professional. More

by kent6065
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 20, 2020

Had a great experience at Ganley Ford. Working with Franco Casalinova was very enjoyable as he was personable, professional, and responsive to our needs. Already enjoying our F-150 truck! More

by Doug S
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us, Doug! We're happy to hear it went well with Franco and hope you enjoy your new F-150 truck. We truly appreciate your feedback!

October 20, 2020

Great service. It was a little higher priced than most places. I am getting A full tuneup Shortly. John help me itemize everything. I will be getting a few things done before the end of the year. And the More

by KAYPEARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Asano
Oct 21, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Ganley Ford's service team. We're glad to hear we delivered such a great experience!

October 19, 2020

The last five vehicles I purchased were done on line then show up and sign. Three of those, including this one, were purchased at Ganley Ford in Barberton. Franco Casalinova did an outstanding job from s More

by the_tree_of_liberty
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle!

October 19, 2020

Our car was brought into service on Saturday and we were promptly greeted and taken care of. The service was to take 1 hour and that expectation was met. Very friendly and helpful team. More

by Jmuren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 19, 2020 -

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon!

October 19, 2020

The staff are friendly and helpful. When I make an appointment it is always on time and the staff keep me informed on what they are doing to my car. Would suggest for anyone to go to Ganley service d More

by MRHAWKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2020

The staff are friendly and efficient. The service is thorough and timely.I would not hesitate to recommend Hanley Ford Barberton to my family and friends. More

by SWKIII
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano
Oct 19, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

October 16, 2020

I found Ganley Ford through an inventory search on Ford.com. They had the truck I wanted and at a good price due to a number of discounts. I called first before leaving the Columbus area. Franco verif More

by dwooddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent sales visit to our dealership. We're glad to hear that our staff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

October 16, 2020

The buying experience was very pleasant without any high pressure sales tactics. My salesman Franco went out of his way to make sure that I was happy with my purchase. More

by Sarno546
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2020 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ganley Ford. We're glad to hear that Franco was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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