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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

July 17, 2020

I love ganley. Have been coming for service for over 10 years. Thanks ganley!! I always get awesome service. I recommend you to my friends and family. More

by Kellyrice916
Recommend Dealer
Yes
Employees Worked With
John Asano
Jul 18, 2020 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

July 17, 2020

Very high price. Think twice about going back there. Service wasn't bad. Cost 623.00 to have a starter replace. Average cost is 250.00 to 315.00. More

by damhunting3
Recommend Dealer
No
Employees Worked With
Scott Spath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Ken Ganley Ford Norton responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

July 17, 2020

VERY GOOD HELPFULL AND FRIENDLY STAFF, CONVIENT HOURS, PRICES REASONABLE, QUICK SERVICE, IN AND OUT WITH A FREE CAR WASH. HAD NO PROBLEMS AT ALL. I'LL BE BAC More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano, Paul Asano
Jul 18, 2020 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 16, 2020

Great purchase experience, Great service and sales staff, friendly and helpful, Treated with respect and understanding in regards to my wants and needs, willingness to be helpfu More

by mtraylinek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Ken Ganley Ford Norton responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

July 16, 2020

Franco did a phenomenal job on finding the right vehicle in a short period of time for my family. It really was a sign and drive within an hour. Thanks again Franco! More

by jordan.larson13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Ken Ganley Ford Norton responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else!

July 16, 2020

Benya was a great help to me. He relayed very well what the mechanic said about the danger's I could face with some issues I didn't know about. They were very efficient with the time it took and did a wond More

by cheyenne8746
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Ken Ganley Ford Norton responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 16, 2020

Excellent service and good communication. I was very pleased with the team getting my RV in and working on it quickly. Thank you to the Service Team More

by vcawea47
Recommend Dealer
Yes
Employees Worked With
RV / Truck maintenance
Jul 17, 2020 -

Ken Ganley Ford Norton responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

July 13, 2020

Great Experience! Very satisfied with our new Ford Flex! It was a pleasure working with Tom. This is our fourth purchase from the Dealership. Tom has helped us every More

by RGOREY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Ken Ganley Ford Norton responded

Hello, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

July 12, 2020

Austin’s customer service was superb! Upon my arrival he greeted me at my car door and ushered me into the building. He was knowledgeable and attentive. He answered every question I had and made my purchase More

by Ylawler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Jul 13, 2020 -

Ken Ganley Ford Norton responded

Hello, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Ganley Ford are glad to have you as a customer.

July 12, 2020

After two visits to the dealer, the second to fix errors and dirty windows after the first visit.....the smudges and overspray remained. I wont complain. But, i wont return. If I ran my business this way, More

by ANAIS451
Recommend Dealer
Yes
Employees Worked With
John Asano
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