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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

June 10, 2020

Where I go every time I need a ride! When me or any of our friends and family need a car we call Desmond. This is my 3rd time and it gets better every time I deal with Desmond and the Gan More

by Jason.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Ken Ganley Ford Norton responded

Hello Jason, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

June 09, 2020

Franco and Austin were extremely attentive, detailed and helpful! Will definitely be going back for service and additional car purchases! Felt confident that I was getting the best deal for our needs!!! More

by tchuber
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
Jun 09, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Franco and Austin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 09, 2020

The whole process was painless! My 19 yo daughter needed to replace her old vehicle and had a specific budget in mind. Franko worked hard to find her the vehicle she needed within her budget. He was also ve More

by FORDMANTIM
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Jun 09, 2020 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Franko and Carly here at Ganley Ford.

June 08, 2020

I was satisfied with the service at Ganley.The gentlemen that waited on me was professional and informative. They did the full works and three recalls in under estimated time. More

by dskamer51
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Jun 09, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2020

Very efficient. Friendly, fast and always a great experience. Highly recommend Ganley Service Center. The waiting area was practicing social distance. Very pleased th More

by CGRADISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 06, 2020

Great to work with on getting a great price for a new car! I had a fantastic time working with Sam Adrian on getting me into a new car. I had a Ford Focus previously bought from Ganley and they were great with More

by lms752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert - 5 stars, Derrick Graybill
Jun 07, 2020 -

Ken Ganley Ford Norton responded

Congratulations on your new 2020 Foed Escape! We are so glad that Sam had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future!

June 06, 2020

I appreciate the professional manner that your representative, Franco, worked with us. He was also very prompt in bonding to any of our questions while we were negotiating a deal. Franco was ve More

by taftpat0
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We worked with a very competent young lady who took the time to do all we asked of her.
Jun 07, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Franco had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

June 05, 2020

Everyone was very friendly and they did their best to make things quick and easy. I appreciate the Franco's efforts to get me approved for the payments I was after. Thank you! More

by txzebragrl
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Franco was able to provide a positive experience. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 05, 2020

Very professional and efficient This dealership was excellent with the test drive. They made sure to give us an opportunity to drive on all types of roads to get the best test drive More

by kaylabrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

June 05, 2020

The sales staff was very helpful and accommodating. My experience was very positive. It was very streamlined which saved me a lot of time compared to past experiences purchasing a vehicle More

by JCERVENY
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staci Stonestreet
Jun 06, 2020 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

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