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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

June 04, 2020

Johnny on the spot Tom Stancil was very quick and professional. From the very first call to him, to the purchase of our 2nd commercial truck in one week, he delivered w More

by TWYNNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Ken Ganley Ford Norton responded

Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 04, 2020

GREAT SERVICE I needed new tires and Paul from Ganley service was great! Not only did I get a great price, but also he was obviously looking out for my best intere More

by SMILLER234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jun 05, 2020 -

Ken Ganley Ford Norton responded

We appreciate your business and our team looks forward to serving you again soon! So glad that Paul was able to help you out :)

June 04, 2020

I bought my ford from this dealership was always treated in the most respect. I always bring my car there for it’s maintenance and am always happy with the work and personnel Keep up the good work More

by Tug15
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jun 05, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2020

Sam the Man Sam's was a big help, the dealership was helpful the process was quicker than normal. We test drove two vehicles. The one I thought I wanted and the More

by pashultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano
Jun 04, 2020 -

Ken Ganley Ford Norton responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 04, 2020

Ganley Ford staff was very helpful and outgoing. They made us feel like we were making the right decision with our purchase. I definitely would buy a car here again. More

by Enjenkins21
Recommend Dealer
Yes
Employees Worked With
Sam Adrian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Magyarics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy your new vehicle!

June 03, 2020

Quick, professional sometimes dealing with a car dealership is like going to the dentist, but these guys were great. We drove the car, established a price pretty quick, More

by phil.clouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Ken Ganley Ford Norton responded

It's fantastic to hear, Phil, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

June 02, 2020

Desmond and Franco were great! They were very helpful and made the process easy and efortless. We went in to purchase 1 vehicle and ended up getting 2. More

by JNORTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Desmond and Franco. We're glad to hear we delivered such a great experience!

May 24, 2020

I will be bringing the car back on Tuesday to have the fluids topped off they were not topped off and I did get the works package More

by ROBERTDUKEB
Recommend Dealer
No
Employees Worked With
John Asano
Jun 10, 2020 -

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

May 21, 2020

Caring Professional Service Department FULTON BENYA, my Service Representative, is a: caring, professional, patient and wonderful listener. Technicians are excellent and take their customer More

by DIANNE G CARTWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FULTON BENYA
May 21, 2020 -

Ken Ganley Ford Norton responded

Thanks, Dianne, for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

May 19, 2020

This is the 3rd car I’ve bought from Franco and he is so great to work with! I would highly recommend him and Ganley Ford for your next car purchase!! More

by JB
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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