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Ken Ganley Ford Norton

Norton, OH

4.8
3,409 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,409 reviews

February 24, 2020

Great for my Fleet Service, Great for Personal Vehicles I have experienced excellent relationships with both sales and service. I believe that Ganley listens to what I want to buy instead of just trying to More

by BrandonDWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Mar 17, 2020 -

Ken Ganley Ford Norton responded

We appreciate you and your business and we want to sincerely thank you for being one of our valued customers.Please let us know if there is anything we can do to help!

February 24, 2020

Very nice people. Everyone was genuinely happy for me to get this car. Friendly atmosphere. Was easy working with Terry. Enjoyed talking to him and sharing some other interests we had. More

by Batman
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Wayt
Feb 24, 2020 -

Ken Ganley Ford Norton responded

Thanks for your 5 star rating and wonderful feedback regarding your 5 star expierence! If there is anything we can do moving forward please let us know.

February 23, 2020

Sam Adrian went above and beyond to make my dreams happen. He listened!! He heard me and that means the world to me. Sam, you rock!! More

by triciac6275
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kneebush, Sam Adrian
Feb 24, 2020 -

Ken Ganley Ford Norton responded

Thanks so much for your online review!! We greatly appreciate you taking the time to share your expierence!! Thanks again for your business!

February 23, 2020

The car transaction went well. I purchased a Ford Explorer. Desmond Norvell was the sales rep I dealt with. There was a problem with the credit companies. Desmond bent over backw More

by dchasej613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Ken Ganley Ford Norton responded

We are so happy you had such a great expierence!! Thank you for your business and please let us know If there is anything we can do to help.

February 22, 2020

The service department was very friendly and helpful. Got my vehicle fixed quickly. Will be back. Definitely recommend this service department to my friends and family. More

by rsim1981
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano, Paul Asano
Feb 24, 2020 -

Ken Ganley Ford Norton responded

Thanks so much for your recommendation of our service department! We are so ecstatic you had a great expierence with our team. We truly appreciate your taking the time to leave an online review and rating us 5stars!

February 21, 2020

Salesman Sam was great. Finance department unwilling to negotiate payments and ended up with a car I stated I didnt want. Should of left and shopped around. More

by BISHOPBE1695
Recommend Dealer
No
Employees Worked With
Other Employees : Sam Adrian
Feb 24, 2020 -

Ken Ganley Ford Norton responded

We are happy to hear you had a great expierence with your salesperson. We regret to hear you did not have a positive expierence with our finance department. Our Customer Relations Manager will be reaching out to you to discuss this in more detail. Your satisfaction is our TOP PRIORITY. We look forward to speaking with you soon.

February 20, 2020

My overall experience at Ganley was extremely positive. Andrew was professional, courtesy, and eager to deliver on all of my expectations. I will definitely be back! More

by Jessicawmilner
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Michaels
Feb 20, 2020 -

Ken Ganley Ford Norton responded

Thanks so much for sharing such a wonderful review regarding your recent experience with us and our team! We appreciate you choosing us and we thank you for your business! Please let us know if we can assist with anything moving forward!

February 20, 2020

We just leased a 2019 Ford truck from Ganley, found them on the internet and they gave us the best deal. We drove the two hours to their dealership and it was totally worth it. They were true to their wor More

by R&D Kittanning
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Ken Ganley Ford Norton responded

Thanks so much for sharing such a wonderful review regarding your recent experience with us and our team! We appreciate you choosing us and we thank you for your business! Please let us know if we can assist with anything moving forward!

February 19, 2020

Service at Ganley is great, professional and timely. I appreciate the way they explain the summary of service provided with details. I would recommend them. Jessica Surso has excellent customer service sk More

by sammie.maynard
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Surso (excellent customer service), John Asano, Paul Asano
Feb 20, 2020 -

Ken Ganley Ford Norton responded

Thank you again for taking the time to let us know how we did. Your kind words mean so much to us! Our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Thanks again for your amazing review and 5 star rating! We hope to see you soon.

February 19, 2020

Superior Experience as always We have leased several cars from Tom Stancil and have been completely satisfied. Tom is such a great person and professional. It is a pleasure worki More

by RGOREY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Ken Ganley Ford Norton responded

Thank you for leaving such a great review and high star rating. Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you!

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