Ken Ganley Ford Norton

Mark did an excellent job with my RV repair. Had a hydraulic line blow and had to have it towed in. He listened to feedback during the process and rechecked and fixed some things in a very timel Had a hydraulic line blow and had to have it towed in. He listened to feedback during the process and rechecked and fixed some things in a very timely manner. Great communication. Would recommend Mark and this repair shop to anyone. More

Ganley Ford is your typical dealer, everything they do is correct and you are wrong. After the Fourth service visit for the same brake issue, they have blamed me for the problem since I tow my boat with my correct and you are wrong. After the Fourth service visit for the same brake issue, they have blamed me for the problem since I tow my boat with my Explorer, that has a factory tow package, within my weight limits, and the trailer has brakes. I’m following the rules to tow, so I feel that Ganley Ford just has to Learn how to do there job and repair the brake issue. You can not contact anyone above the service advisor, and I even asked Detroit Ford for a contact or zone manager and they said no, but we will give you a case number, worthless. It is frustrating to a loyal Blue oval owner, but that is the world of today, junk, poor quality , and poor service. More

Positive experience. Tony is great! Love my car. Will recommend Tony and the dealership to family and friends. Tony is great! Love my car. Will recommend Tony and the dealership to family and friends. More

Went to 3 dealerships in the previous week and no one had these vehicles. Plus if they did they wanted extra money to buy them. I don’t do that. Joe fixed us up Thanks Joe these vehicles. Plus if they did they wanted extra money to buy them. I don’t do that. Joe fixed us up Thanks Joe More

Excellent Service as always! Routine maintenance performed, checked on my concerns. Provided feedback and concerns addressed. Highly satisfied!! Routine maintenance performed, checked on my concerns. Provided feedback and concerns addressed. Highly satisfied!! More

The salesman was low pressure. The used car was clean. We are happy with our purchase. The used car was clean. We are happy with our purchase. More

We used to get our service work done on our Newmar Bay Star Sport at Klaban Ford. But now they turned us away, for lack of service workers. But we searched and found that Ganley Ford in Norton does work o Star Sport at Klaban Ford. But now they turned us away, for lack of service workers. But we searched and found that Ganley Ford in Norton does work on class " A " campers. In fact they did a fantastic job fixing our ABS on our Newmar camper. We were told that in 2025 they will be building a new service center just to work on Ford chassis that class "A" campers are built on! More

Amazing commerical sales staff. Treated with respect and kindness. Fast arrangement made. Super nice people. Treated with respect and kindness. Fast arrangement made. Super nice people. More

Joe was great to work with! Highly recommend! Low pressure. They helped us out a lot! Highly recommend! Low pressure. They helped us out a lot! More

I needed an update to sync 3 and it was done fast and they were very friendly and professional they were very friendly and professional More