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Ken Ganley Ford Norton
Norton, OH
3,165 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,165 reviews
March 11, 2024
Other than? One small problem with service. I have bought in several cars over the years and have had nothing but positive experiences. The problem I had wit One small problem with service. I have bought in several cars over the years and have had nothing but positive experiences. The problem I had with the service department. Is when they change my oil?They left the oil.Fill cap off service manager promptly fixed the problem and gave me 2 oil change certificates. More
by billstout235
March 10, 2024
At the age of 57, this was the first time I bought a car on my own that wasn’t from a neighbor or a friend. The experience I had at Ken Ganley Ford was wonderful! Sean and Austin were professional, respectf on my own that wasn’t from a neighbor or a friend. The experience I had at Ken Ganley Ford was wonderful! Sean and Austin were professional, respectful and a joy to work with on the purchase of my first car from a dealership! Thank you so much! More
by bstaley66
Employees Worked With
Other Employees :
The wonderful woman at the cashier desk!, Austin Temsey, Sean Pangburn
March 10, 2024
When I contacted Austin regarding purchasing a used vehicle, he responded within minutes. Austin also sent a link with Ganley's used inventory and suggested looking at Parma's inventory if I didn't see vehicle, he responded within minutes. Austin also sent a link with Ganley's used inventory and suggested looking at Parma's inventory if I didn't see anything I liked. I ended up with a 2020 Escape with low miles at a great price. More
by jlamielle2
March 09, 2024
Very professional and efficient service. Gavin was great to work with. Thank you! I’ll be back. Gavin was great to work with. Thank you! I’ll be back. More
by adtripp25
March 08, 2024
Great experience. Joe was very professional and worked with me despite my poor credit. Very satisfied with my purchase. Joe was very professional and worked with me despite my poor credit. Very satisfied with my purchase. More
by Asteron1980
Employees Worked With
March 07, 2024
Bought a used 2013 Jetta SportWagen from Gavin. He was helpful in explaining everything and working with me to get a deal best suited for me. Overall a great and very transparent experience. He was helpful in explaining everything and working with me to get a deal best suited for me. Overall a great and very transparent experience. More
by Ksmead28
Verified CustomerMarch 05, 2024
Joe was very knowledgeable and answered every question I had. I would recommend buying a car from here. had. I would recommend buying a car from here. More
by missyvancs
Employees Worked With
March 05, 2024
Looked some vehicles up online and then went to visit. We were greeter right away, took one for a spin, secured loan and on our way. Sean was great and was very pleasant to work with. Will be our new go t We were greeter right away, took one for a spin, secured loan and on our way. Sean was great and was very pleasant to work with. Will be our new go to location. More
by Jeffrey.Jansen
March 03, 2024
The guys at ken ganley are phenomenal. They really did work with me and made sure I got what I needed/wanted. Plus they have a great sense of humor. Thank you!!! They really did work with me and made sure I got what I needed/wanted. Plus they have a great sense of humor. Thank you!!! More
by Tommyautotune
