Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership
View Awards

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 3,139 reviews

July 19, 2023

This dealership was spot on allowing is to drive and then giving us private time to discuss More

by erika_pagane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor-Mitchell, Christian Rodriguez
Report | Print
Jul 20, 2023 -

Ken Ganley Ford Norton responded

Thank you, Erika, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Jul 21, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 19, 2023

Franco and everyone at Ganley Ford are top notch. We are very impressed with the level of service and professionalism by all the guys there. Franco found us the perfect vehicle to fit our family's ne More

by rebecca.w.steele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
Report | Print
Jul 19, 2023 -

Ken Ganley Ford Norton responded

Thank you for your very kind review, Rebecca. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Franco here at Ken Ganley Ford Norton.

July 18, 2023

As a woman felt included when Scott explained problem to my son instead. Of ignored. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Sue, and for taking the time to leave us this wonderful feedback!

Jul 20, 2023 -

Sue responded

You're welcome. Such a nice experience when going to a dealership is one of my least favorite things. An extra special thanks to Scott. Sue D.

July 17, 2023

Great Experience. Everyone we interacted with was super nice and attentive to our needs and concerns! Will recommend friends and family. More

by dyoung1
Recommend Dealer
Yes
Employees Worked With
Kyle Facenbaker
Report | Print
Jul 18, 2023 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that we were able to assist you with choosing the perfect vehicle. We appreciate your recommendation and look forward to working with you again.

July 17, 2023

Service very efficient & professional. Courteous staff. Prices are a little higher than local . Having the Ford extended warranty drives my need to obtain service at dealership. More

by llbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Report | Print
Jul 18, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us a review. We appreciate your feedback regarding pricing, and we're glad to hear our team delivered a great experience!

July 17, 2023

Nice place to get a vehicle. Everything went smooth easy process and Christian walked me through it . Wasn't sure if I was gonna just look at the vehicle but left with it . I lov More

by Emilydaniel112084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell, Christian Rodriguez
Report | Print
Jul 18, 2023 -

Ken Ganley Ford Norton responded

Thanks for your review, Emily! We always do our best to make sure our customers leave with the car they desire. We are glad to hear you enjoyed your experience with Christian, and it was a pleasure having you at the dealership. Enjoy your truck!

July 16, 2023

Scott is a great addition to Ganley Ford. He is knowledgeable and is very easy to deal with. Tony the driver is also a great asset to the Company. My only problem is with the FORD.Compa More

by ISSAJO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The drivers who picked me up & drove me home
Report | Print
Jul 16, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with Scott, Tony, and our crew. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns about your Ford Explorer. Please let us know the best way to reach you.

Jul 18, 2023 -

ISSAJO5 responded

We have decided to put this “Lemon”, Fully loaded Ford Explorer Platinum up for sale. We will replace it with a GMC. Will NEVER buy a Ford again.

July 15, 2023

Joe was super great! Very helpful and willing to work with us, it was by far the smoothest car buying experience we've had! More

by nicolerj24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fincham
Report | Print
Jul 15, 2023 -

Ken Ganley Ford Norton responded

Thank you, Nicole! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

July 15, 2023

Always great service I am always able to get right in for my appointment the team at Ken Ganley are top notch More

by hartleymike1
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe, Aaron Forsythe
Report | Print
Jul 16, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

July 15, 2023

Tom Stencil really did a great job. Thanks Tom Loving my new car. Second time buyer More

by estepjudie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stencil, Brandon Taylor-Mitchell
Report | Print
Jul 16, 2023 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton; we look forward to having you as one of our valued customers for many more years to come.

Jul 17, 2023 -

estepjudie responded

Thank you I will recommend others to your dealership.

1
...
77
78
79
...
314