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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

May 29, 2023

Very disappointed! Devon was very rude and misleading. My name was spelled wrong. I expressed numerous times how important that was because my car is getting inspected More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deven Legg
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May 31, 2023 -

Ken Ganley Ford Norton responded

Hi Natalie, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

May 28, 2023

Very helpful and knowledgeable about the car. And I will hold up my part of the promise for my mom to get her a bronco. More

by Zombieyoshi82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

May 28, 2023

Franco was very helpful! He aided me in finding the car that best works for me and my situation. The transaction was quick and concise and all my questions were answered with More

by quarra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
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May 30, 2023 -

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

May 31, 2023 -

Ken Ganley Ford Norton responded

Hi, we really appreciate your feedback! We can't wait to see you again, have a great day.

May 27, 2023

Mark in commercial service is great to work with absolutely a wonderful person, very knowledgeable More

by shawk7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Igleheart
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May 30, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with Mark here at Ken Ganley Ford Norton to be positive. Please don't hesitate to reach out if you need anything else.

May 30, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2023

Jeff was friendly and went above and beyond. They did an excellent job on detailing my car! I think it looks better now than when it was new! More

by Nmitchen02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Yeager
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May 30, 2023 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

May 30, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2023

The service was great. They gave us a really good deal We left very happy. More

by elie.gonz24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

Ken Ganley Ford Norton responded

Thank you, Elie, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 25, 2023

They have tried to figure out the problem with my 2017 F150 as to why it is down to approximately 14 miles per gallon. I know they have truly tried to figure it out but the problem still remains.🤷‍♂️. On More

by DMETHENY0
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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May 26, 2023 -

Ken Ganley Ford Norton responded

Thank you for your feedback and hopefully we will find the answer to this issue! We sincerely value your business and look forward to your next visit.

May 24, 2023

Found ganley when i purchased a class c motorhome and needed service work on our E450.was treated very professionally from Mark and he was very good at helping me with my questions. More

by Seldonsbrewhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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May 24, 2023 -

Seldonsbrewhouse responded

Great service department

May 24, 2023 -

Seldonsbrewhouse responded

Will be back

May 29, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2023

All of the staff were very polite and professional in all that they did to help me. More

by joe2289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Wright, Deven Legg
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May 24, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 25, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

May 23, 2023

I found the people to be friendly and helpful making the purchase easy from beginning to end they went out of their way More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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