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Ken Ganley Ford Parma

Parma, OH

4.7
4,469 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 4,469 reviews

February 05, 2026

Great sales people. The process was easy and everyone was very helpful. Have leased several times before. More

by freddieS
Recommend Dealer
Yes
Employees Worked With
George Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Bode
Feb 06, 2026 -

Ken Ganley Ford Parma responded

George and our team appreciate your continued trust in Ford as you lease your new Bronco Sport. We’re glad the process was straightforward and that everyone was helpful. We look forward to assisting you again.

February 05, 2026

Everything went well Very nice and knowledgeable. They are very helpful. Never had a bad word to say. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Feb 08, 2026 -

Ken Ganley Ford Parma responded

Thank you, Jim! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

February 05, 2026

Good but this is the third survey I've had to do for this Stop please More

by Jvolszewski
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Sapienza
Feb 08, 2026 -

Ken Ganley Ford Parma responded

Thank you for choosing our dealership! We're always happy to help in any way possible.

February 05, 2026

Service department does qualify work and the work is completed on time.also kept me updated. More

by MSAS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Ken Ganley Ford Parma responded

Thank you for noting our service team’s quality work and timely updates on your Ford F-150. We appreciate the chance to keep you moving and look forward to your next visit.

February 04, 2026

Fast service Easy appointment, good communication, Took good care of me and my vehicle Thank you More

by rhollish
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Yavorsky
Feb 04, 2026 -

Ken Ganley Ford Parma responded

Thank you for noting the smooth appointment process, efficient service, and clear communication. Dylan and our team are glad your Ford F-150 received great care. We look forward to assisting you again.

February 04, 2026

Very pleased with the entire process. From working with Austin in sales, who was wonderful to work with, to the service. Very happy. More

by MJM
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 04, 2026 -

Ken Ganley Ford Parma responded

We appreciate hearing about your positive experience with our sales and service teams. It’s wonderful to know your Ford Bronco purchase and service left you very happy. We look forward to assisting you again.

February 03, 2026

Flexible enough to look at my car right away. With an unsafe diagnosis every effort was made to get me to a rental and to the final repaired state. More

by GPF0
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 04, 2026 -

Ken Ganley Ford Parma responded

We’re glad our team could address your Ford’s safety concern promptly and secure a rental while repairs were completed. Thank you for the five-star rating and we look forward to helping you again.

February 03, 2026

They did a great job in a timely manner Gave me some insight into future service items More

by YANOCH
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Feb 03, 2026 -

Ken Ganley Ford Parma responded

Great to hear George and our service team completed your Ford Fusion service efficiently and provided guidance on upcoming maintenance. We look forward to assisting with any future needs.

February 03, 2026

Had it towed there after hours,and got my car the next day.Matt was extremely helpful and very nice. More

by lisadunham032793
Recommend Dealer
Yes
Employees Worked With
Matt,he was awesome!!!
Feb 03, 2026 -

Ken Ganley Ford Parma responded

We appreciate the 5-star rating and your feedback on the Ford Escape service. We’re glad our team handled the after-hours tow and had your vehicle ready the next day. Your mention of our helpful support means a lot to everyone here.

February 03, 2026

It was very pleasant and everyone from scheduling to the mechanic doing the work did an awesome job I'm very pleased with the overall experience More

by alex.kornelakis
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Hadgigeorgiou
Feb 03, 2026 -

Ken Ganley Ford Parma responded

Thank you for the 5-star rating. We’re delighted that scheduling and service on your Ford Explorer met your expectations and that you had a pleasant experience with our team.

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